Director, Technical Systems Operations

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Technical Systems Operations


Director Typically accountable for a team of 15-30 technical associates who perform in a production environment and are accountable for configuring systems to enable credit and marketing systems to select, market, and decision financial products.

  • Motivated: Must have deep technical credibility with engineering

organizations, and ability to recruit top DevOps engineers

  • Passionate: Bring energy and enthusiasm to the job and organization
  • Entrepreneurial: Flexible, resourceful, figure-it-out-and-get-it-done mentality
  • Communicator: Excellent listener; proven collaborator with superiors, peers

and staff

  • Achiever: Consistently attain/exceed individual and team goals
  • Curios: Hands-on, roll up your sleeves collaborative style of working
  • Bold: History of taking smart risks and aggressively leading through change
  • Detailed: Ability to manage financial responsibilities associated with the

ownership of an entire DevOps team

  • Partner Attitude: Have the competencies to build very strong partnerships with

other DevOps leaders that enable your teams ability to stay on the leading edge

of industry solutions


  • Manage DevOps engineering to deliver technology

solutions in support of business strategy and growth

  • Manage a portfolio of DevOps technologies that

support software being built to support technology automation for Storage, Backups and Operating system in the public cloud as well as on-premises

  • Mentor, coach and lead developers in using

automation, configuration and container tooling

  • Partner and influence enterprise organizations in the

evolution of shared DevOps technologies

  • Engage in product discussions, influence the DevOps

capabilities roadmap, and guide technical direction

  • Evolve an agile delivery model that builds on a very

collaborative, open and rapid interaction between intent providers and

technology execution

  • Work with stakeholders in the Technology organization to identify and define the next generation DevOps opportunities

and drive a game changing Home Loans strategy driven by technology

  • Build AWS practices and implementations for non production and production environments; lead non-production environment management
  • Commit features and code to the open source projects; develop

proofs of concept and prototypes for new technologies and products

  • Deliver infrastructure changes in support of complex

application development projects

  • Recruit, motivate, mentor, and lead the best DevOps engineering talent and enable our diverse, inclusive and customer centric culture


Basic Qualifications: -

  • Graduate Degree or military experience –
  • At least 3 years experience with object-oriented programming and design
  • At least 3 years experience in developing applications
  • At least 3 years experience building, leading, mentoring and developing high performing software engineering projects and teams –
  • At least 2 years experience delivering DevOps solutions and technologies –
  • At least 1 year experience leading a DevOps team

Preferred Qualifications:

  • Graduate Degree in Engineering and Computer Science fields or military experience
  • 3 years of experience leveraging and managing public cloud – AWS
  • 2 years of experience with Agile development methodologies
  • 2 years of experience mentoring and teaching technical concepts
  • 2 years of experience in virtualization and containerization
  • 2 years of experience leveraging automation tooling, Anisble, Docker, Vagrant and Chef

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to gender, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status protected by applicable national, federal, state or local law Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or

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