Director - Product Management, Operational & Compliance Risk

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director - Product Management, Operational & Compliance Risk

The Director of Product for risk management plays a critical role in making risk a competitive advantage for Capital One. This is a highly collaborative role, where the individual will lead a team of product managers and analysts as well partnering with designers, engineers, data scientists, and directly with our internal customers to transform their experience. Through this collaboration, the individual will define the product strategy and then develop, launch, and enhance digital experiences that will meet the unique needs of our key stakeholders.

As a product manager you will:

  • Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps
  • Drive build-vs-buy decisions in our product development process, combing the landscape for potential Fintech partners in various stages of maturity
  • Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, develop Minimally Viable Products (MVPs) and then scale to drive vertical and horizontal economics
  • Define learning agenda and key performance indicators (KPIs) to measure success/failure
  • Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making
  • Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle
  • Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams


What we are looking for:
  • Proven experience in and passion for building and shipping great products
  • Experience working with Agile Methodologies
  • Exceptional communication skills- someone who is an engaging storyteller and is at ease presenting to executives.
  • Creative problem solver who lives at the intersection of Human, Business and Technology dimensions. Deep fluency and experience in at least two of these dimensions, with solid understanding of the third.
  • Blend of both strategic and tactical thinking- someone who can identify and prioritize opportunities in highly ambiguous contexts, and then organize thematic work areas in deep detail, thus aligning long term vision with iterative execution
  • Strong quantitative background to support data-informed decision making
  • Collaborative, team player attitude with the ability to navigate and influence the organization


Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 8 years of experience in digital product management


Preferred Qualifications:
  • MBA or Master's degree
  • At least 8 years of experience translating business strategy and analysis into digital products
  • At least 8 years of experience in Agile product management


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


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