Director, Capital One Labs “Accelerator”

Clarendon Center (12089), United States of America, Arlington, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Director, Capital One Labs "Accelerator"

Technology is transforming the way we live but it's not so clear that the banking industry has kept up. Capital One is taking that challenge head on and rapidly transforming into America's leading technology based bank. We've weaved tech into the DNA of our company and delivered award winning banking and credit apps with 4+ star ratings and millions of users. Now we are setting our sites on disrupting the industry.

Within Capital One, Capital One Labs is a technology incubator that lets us reimagine finance from within. We challenge orthodoxy, push the limits of technology and leverage our formidable resources to create innovative new products and businesses for Capital One. We have locations in New York City, San Francisco and right outside Washington DC.

We are looking for a Director of Labs Operations. This person would run our internal accelerator, a program to identify, pitch, build and test disruptive new ideas. You would help us apply lean product development techniques to vet new product and business opportunities. You'll help us crowdsource ideas from around the company, prepare the best ideas for pitches, make investments decisions, set aggressive goals, and hold teams accountable by progressively growing efforts that succeed and aggressively pivoting or killing the ones that don't.

Responsibilities:

Run an internal startup accelerator. Learn, adjust and refine the program so we constantly improving at accepting the right ideas and developing the best pitches.

Manage a small team with superpowers in lean startup, product discovery and business model development to supports accelerator teams.

Track funded products, ensuring we have clear OKRs, regular stakeholder reviews where projects are held accountable and grown, pivoted or killed based on results

Support funded projects in their "acquisition" by Capital One lines of business and graduation into the line of business

A great candidate will probably be:

A self-motivated and determined problem solver

A resilient leader who can test, learn, fail, succeed and adjust

A strong listener; customer centric mentality

Emotionally intelligent

Clear communicator Have taken a startup through a successful accelerator

Have run or had an influential role at a technology accelerator

To see what we've been up to, follow us on Twitter @capitalonelabs!

Basic Qualifications:

Bachelor's Degree or military experience

At least 5 years building and shipping consumer products

At least 3 years' experience managing people

At least 1 years' Agile Product Management experience

At least 5 years technology startup experience

Preferred Qualifications:

MBA or Master's degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at


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