Data Scientist, Digital Machine Learning

Towers Crescent (12066), United States of America, Vienna, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Data Scientist, Digital Machine Learning

Data is at the center of everything we do. As a startup, we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making.

As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.

Team Description

Digital ML is the data science and machine learning team inside Capital One's Digital Products organization. We deliver real-time, personalized, intelligent customer experiences in Capital One's suite of award-winning digital products, including our website, mobile app, emails, chatbot, and beyond. We partner closely with our product and engineering teams to build the data and modeling platforms crucial to the deep understanding of customers that enables our applications to delight them by adapting to their needs.

As part of Digital ML, you will:

  • Explore billions of clickstream events to discover the patterns in customer behavior, and use those patterns to model key customer outcomes
  • Build and leverage an enterprise-wide taxonomy of customer data to optimize digital marketing initiatives
  • Develop the real-time models that use vast amounts of customer data to anticipate customers' needs and deliver the right message at the right time
  • Develop the models that ensure our most important customer data is accurate, fighting fraud and other bad behavior, while enabling seamless digital experiences across all our products


Role Description

In Digital ML, you will work at all phases of the data science life cycle, including:
  • Build machine learning models through all phases of development, from design through training, evaluation and validation, and partner with engineering teams to improve operationalizationin scalable and resilient production systems that serve 50+ million customers.
  • Partner closely with a variety of business and product teams across Capital One to conduct the experiments that guide improvements to customer experiences and business outcomes in domains like marketing, servicing and fraud prevention.
  • Write software (Python, Scala, e.g.) to collect, explore, visualize and analyze numerical and textual data (billions of customer transactions, clicks, payments, etc.) using tools like Spark, Elasticsearch, and AWS.

The Ideal Candidate is:
  • Customer first. You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers.
  • Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea
  • Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing data science solutions using open-source tools and cloud computing platforms.
  • Statistically-minded. You've built models, validated them, and backtested them. You know how to interpret a confusion matrix or a ROC curve. You have experience with clustering, classification, sentiment analysis, time series, and deep learning.

Basic Qualifications:
  • Bachelor's Degree plus 5 years of experience in data analytics, or Master's Degree plus 3 years in data analytics, or PhD
  • At least 1 year of experience in open source programming languages for large scale data analysis
  • At least 1 year of experience with machine learning
  • At least 1 year of experience with relational databases


Preferred Qualifications:
  • Master's Degree in "STEM" field (Science, Technology, Engineering, or Mathematics) plus 3 years of experience in data analytics, or PhD in "STEM" field (Science, Technology, Engineering, or Mathematics)
  • At least 1 year of experience working with AWS
  • At least 3 years' experience in Python, Scala, or R
  • At least 3 years' experience with machine learning
  • At least 3 years' experience with SQL


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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