Creative Director, Talent Marketing

West Creek 2 (12072), United States of America, Richmond, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Creative Director, Talent Marketing

As the Creative Director for Talent Marketing, you will drive Capital One's recruiting and associate creative strategy across the Enterprise. By partnering with our talent marketing strategy team, you will help create the narrative that weaves together the Capital One brand and the day to day experience of working here. You will oversee internal and external resources to deliver engaging, breakthrough creative that will help Capital One connect with prospects and associates alike.

This is an opportunity for you…if you are a storyteller who understands that it's not about telling the listener what they want to hear but rather understanding what they need to feel. You know how to go beyond numbers and data to reach the emotions generated when we truly bond with products and brands. Most importantly you can tell an amazing story that truly connects through marketing and creative.

As a Creative Director, you will:

  • Partner with the talent strategy teams to understand associate and prospect segments and long term objectives.
  • Track and build on broader talent trends and apply insights to your storytelling.
  • Understand key strategic business and marketing goals and support them via internal and external channels.
  • Lead the development of talent creative strategy.
  • Deliver world class creative and stories within all channels.
  • Develop and launch massive, multi-channel creative.

Basic Qualifications:

  • Bachelor's Degree or Military experience.
  • At least 6 years of experience developing creative for digital or traditional marketing channels.
  • At least 3 years of experience leading or managing teams.

Preferred Qualifications:

  • Master's Degree.
  • At least 2 years of experience in the tech or financial services industry.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at

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