Chief of Staff, Technology

7900 Westpark Drive (12131), United States of America, Tysons, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Chief of Staff, Technology

Chief of Staff, Technology

As a member of the Technology team at Capital One, you will support and manage work for the Chief of Staff in the Tech organization. You will work with smart and passionate people to deliver results that have a direct impact on the company's performance. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements.


  • Acts as the facilitator for their boss's colleagues or employees (department heads or other VPs that report to him/her). This means being able to communicate wants, needs, concerns, ideas from employee to boss in an effective and efficient way.
  • Aid in creating and establishing strategic initiatives that are critical to delivery and workforce strategy. This also includes executing many of the strategic imperatives
  • Set the operating rhythm for the organization by driving, refining, and leading all hands, staff meetings, town halls, and communication
  • Act as a highly functioning change agent and leader for the organization to effectively spot the need for change and/or lead the implementation efforts
  • Provide organizational development/effectiveness consultation with business area leadership on organizational design, processes, and strategic planning
  • Understanding of the relationship between engineering and business functions within a corporate environment.
  • Create routines and processes to enable the efficient and effective management of the organization including finance, hiring, retention, risk, operational excellence, etc.
  • Partner with the TOH COS team.

The successful candidate will:
  • Thrive in a dynamic, fast-paced environment and seamlessly manages multiple priorities
  • Think strategically, understands the big picture but is also able to execute flawlessly with close attention to detail
  • Build strong relationships, influences across levels and functions, and delivers great results through others
  • Ask the tough questions and challenges the status quo
  • Solve complex problems and drives action across the organization
  • Model the right behaviors for the team and helps create a shared sense of leadership and accountability within the team
  • Navigate easily between technology and business topics and has a strong understanding of major technology trends
  • Have a burning desire to learn and grow

Basic Qualifications:
  • Bachelor's Degree or Military experience
  • At least 7 years of experience in Project or Process management
  • At least 5 years of experience in communications planning and development
  • At least 4 years of experience managing senior stakeholders across different business functions
  • At least 2 years of experience working in organizational development and performance
  • At least 4 years of experience leading strategic development

Preferred Qualifications:
  • Bachelor's Degree in Science, Engineering, Business or Computers
  • 10+ years of experience in Managing IT projects
  • 10+ years of experience in Project or Portfolio Management
  • 5+ years of experience with Agile Delivery
  • 4+ years of experience managing visible projects which require the ability to manage cross-functional team members, remove obstacles and influence appropriately

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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