Business Manager - Commercial Card Channels Manager

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Manager - Commercial Card Channels Manager

Business Manager, Commercial Bank

As a Business Manager on Capital One Commercial Card Acquisitions team, you will be a key performer on a team responsible for product strategy, pricing and valuations at new deal acquisitions stage. You will operate in a fast-growing, highly visible and high-stakes, fast-paced agile team, delivering work that is analytically rigorous and accurate, of consistently high quality. Given the start-up nature of the business, an ideal candidate will be highly flexible, able to adapt to change and willing to work in white space to deliver insights and build infrastructure that doesn't currently exist.

Specific responsibilities include, but are not limited to:

- Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

- Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

- Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics

- Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

- Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

- Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

- Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

-Strategic & analytic orientation:A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

-Strong business judgment, leadership and integrity:He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

-Solid people leadership experience:Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

-Strong executive communication skills:Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

-Clear results orientation:display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

- Successful track record ofthriving in a fast paced, entrepreneurial and dynamic environment.Previous consulting experience is a plus

Basic Qualifications:

  • Bachelor's Degree
  • At least 2 years of experience in analysis


Preferred Qualifications:
  • Master's Degree
  • 5+ years of experience in analysis
  • 2+ years of experience in financial services
  • 1+ year of experience in consulting
  • 2+ years of experience in people management


Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.


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