Business Director, Operational Risk Management

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Director, Operational Risk Management

Business Director, Operational Risk Management

Company & Department Overview:

Consistently named one of the 100 Best Places to Work by Fortune, Working Mother, and the Human Rights Campaign Foundation, Capital One is leading the way in redefining financial services. This is an exciting time to join our team. Capital One is poised for breakout growth in the coming years. We're making significant investments in customer insights, technology, physical presence and product enhancements with a renewed emphasis on establishing lifelong customer relationships across a broad range of financial products.

The Role:

We are looking for a motivated and strategic Director to join us at our Mclean , VA location.

As a Director in Capital One's Operational Risk Management Department you will apply your leadership and analytical skills to our Risk Management assessment programs across the enterprise. You will lead a team and act as a thought leader working across the enterprise to develop and implement cutting edge Risk solutions to ensure Capital One's continued stability and success. Directors in Capital One's Risk Management organization partner with Executives and lines of business to drive organizational change in order to better manage the Company's Risk in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

Directors in Risk Management at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure across lines of business and the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company. Given the importance of risk management to the company, this role is high-profile with opportunity for significant impact and growth.

Our ideal candidate will:

  • Be a knowledge leader and intellectually curious
  • Use your creative problem-solving to craft an industry leading risk intelligence program
  • Develop innovative strategies and have the ability to operate in white space
  • Have the ability to quantify and prioritize based on business value
  • Be seen as a strategic thought partner, effectively communicating with senior leaders
  • Have a strong bias for action / a drive to get things done
  • Be an effective storyteller who seeks out new approaches for delivering on business objectives
  • Lead others effectively
  • Collaborate across the enterprise, building relationships with key stakeholders and fraud managers
  • Be seen as a people leader, investing and growing talent
  • Have an extensive background in analytics for a financial services, payments or fintech company

Basic Qualifications:

  • Bachelor's Degree
  • At least 10 years work experience in a financial services, payments or fintech company
  • At least 5 years leading a team

Preferred Qualifications:

  • MBA
  • Experience from leading Fintech or Financial Institutions

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or


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