Business Director, Enterprise Fraud

McLean 1 (19050), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Director, Enterprise Fraud

Director, Enterprise Fraud

Company & Department Overview:

Consistently named one of the 100 Best Places to Work by Fortune, Working Mother, and the Human Rights Campaign Foundation, Capital One is leading the way in redefining financial services. This is an exciting time to join our team. Capital One is poised for breakout growth in the coming years. We're making significant investments in customer insights, technology, physical presence and product enhancements with a renewed emphasis on establishing lifelong customer relationships across a broad range of financial products.

Within Capital One Risk Management, our new Enterprise Fraud team has been tasked with creating a best in class fraud risk management program by ensuring our people, processes and technology are designed to operate in today's digital environment. This team will oversee, advise and assess external fraud risk management activities occurring across the company, identify risk gaps, optimize fraud strategies, tools and technologies to balance customer experience with loss management and develop a fraud risk management governance and training program. This team will work in close partnership with other key risk functions to ensure a comprehensive fraud risk management framework.

The Role:

We are looking for a motivated and strategic Director to join us a key leader on the Enterprise Fraud team. In this role, you will regularly engage with leaders and executives across all major product and functional areas to advise and challenge lines of business on their fraud risk management activities. Given the importance of fraud risk management to the company, this role is high-profile with opportunity for significant impact and growth.

Our ideal candidate will:

  • Be a knowledge leader and intellectually curious
  • Use prior fraud and/or risk experience and creative problem-solving to help craft an industry leading fraud program
  • Live, eat and breathe fraud by staying abreast of new fraud methods and tools for combatting fraud
  • Operate as an internal consultant and high-impact communicator
  • Be seen as a strategic thought partner, effectively communicating with leaders across the enterprise
  • Have a strong bias for action / a drive to get things done
  • Be an effective storyteller who seeks out new approaches for delivering on business objectives
  • Lead others effectively
  • Collaborate across the enterprise, building relationships with key stakeholders and fraud managers
  • Have an extensive background in fraud risk management for a financial services, payments or fintech company

Basic Qualifications:

  • Bachelor's Degree
  • At least 5 years work experience in fraud for a financial services, payments or fintech company
  • At least 7 years of professional experience in financial services, payments, fintech, or consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at


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