Business Director - Commercial Banking Payments Fraud

    • McLean, VA

McLean 2 (19052), United States of America, McLean, Virginia

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Director - Commercial Banking Payments Fraud

  • Business Director - Commercial Banking Payments Fraud

    Job Description


    As a Business Analysis Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

    As the Director of Commercial Banking Payments Fraud, you will lead a new team that we are standing up to own a cohesive external and internal fraud strategy for Commercial Banking Payments.

    In this role you will own the strategy for fraud prevention, ensuring our customers are taken care of when they are impacted, and minimizing the overall financial impact of fraud to the Commercial Bank. Building out the strategy and managing its execution will require strategic thinking, analytical analysis, problem solving, prioritization, influencing of key partners and senior leaders, and leadership across our matrixed organization.

    You will directly lead a multi-level team to support this endeavor including building out the team's talent strategy and hiring new associates to compliment existing talent. You will partner with a wide array of people and teams including the Business Risk Office, the Commercial Sales and Product teams, Legal, Communications, Technology, and second and third-line partners.

    Ideal candidates will be energized by working in a high intensity setting to combat fraud when it occurs while developing forward-looking strategies. You enjoy working with a team of diverse peers, knowing you may not be the expert in a given area but asking questions anyway, and collaborating to solve complex, high impact problems. You are an expert in crafting written documents that articulate your strategy for audiences of all levels, and accompanying those with compelling and clear verbal presentations. You take a broad view of your accountability and work to do the right thing for Capital One's customers, associates, and shareholders.

    Basic Qualifications:

    Bachelor's Degree

    At least 7 years of experience in analysis

    At least 2 years of experience in fraud in financial services

    At least 2 years of experience in people management

    Preferred Qualifications:

    Master's Degree

    10+ years of experience in analysis

    5+ years of experience in fraud in financial services

    5+ years of experience in leading multi-level people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

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