Business Analysis Manager - Bank Digital Product Strategy & Analysis

114 5th Ave (22114), United States of America, New York, New York

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Business Analysis Manager - Bank Digital Product Strategy & Analysis

As a Business Analysis Manager at Capital One, you will apply your strategic and

analytical skills to major company challenges. You'll team with world-class

professionals to develop and test strategies that ultimately impact the bottom

line. And you will do it all in a collaborative environment that values your insight,

encourages you to take on new responsibilities, promotes continuous learning, and

rewards innovation.

The Retail and Direct Bank (RDB) Digital Product team is responsible for

developing differentiated banking experiences within our digital channels (website, app, etc). Within the Digital Product team, the Strategy & Analysis group is responsible for driving digital product strategy and analytical rigour to maximize impact for customers as well as the business

Specific responsibilities include, but are not limited to:

- Strategic leadership: Develop business strategies that will support growth and profitability of the Bank, and promote competitive success for Capital One

- People Leadership: Manage and develop 2-3 analysts. Coaching and mentoring

associates with a goal of developing and retaining talent at Capital One

- Product: Partner with teams developing and implementing new digital product and lead product level analytical agenda and reporting

- Analytical Agenda: Develop and execute analytical agendas which drive success for product and bank/corporate level imperatives

- Partnership & Influence: Work closely with colleagues across Capital One including: Product, Tech, Design, Customer Insights, Fraud, Marketing and Operations

Relevant skills & competencies include, but are not limited to:

- Strategic & analytical orientation: A proven track record of decision making and

problem solving based on analytics. Conceptual thinking skills must be

complemented by a strong quantitative orientation

- Strong business judgment, leadership and integrity: He/she should be a

tenacious decision maker, able to bring a healthy, aggressive, yet responsible

approach to business

- Solid people leadership mindset: Ability to partner with and influence team

members and business partners across the enterprise. He/she should foster

innovation, drive critical decisions, hold business partners accountable, and be

able to consistently deliver results

- Strong executive communication skills: Impeccable written and oral

communication credentials, coupled with strategic influencing skills and the ability

to drive agreement through intellect, interpersonal and negotiation skills

- Clear results orientation: display an intense focus on achieving both short and

long term goals. He/she should be able to drive and execute an agenda in an

uncertain and fluid environment

- Successful track record of thriving in a fast paced, entrepreneurial and dynamic

environment

Basic Qualifications:

- Bachelor's Degree

- At least 2 years of experience in analysis

Preferred Qualifications:

- Master's Degree

- 5+ years of experience in analysis

- 2+ years of experience in financial services

- 1+ year of experience in consulting

- 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for

employment authorization for this position.


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