AML TMO Manager

Plano Town Center (31064), United States of America, Plano, Texas

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

AML TMO Manager

Job Description

Title: AML Investigations Manager

Level: Manager

Job Description:

Capital One is a diversified bank that offers a broad array of financial products and services to consumers, small business and commercial clients. Ranked #127 on the Fortune 500, Capital One is one of the nation's top 10 banks and has one of the most widely recognized brands in America. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.

The AML Investigations Manager will manage various AML processes, which might include suspicious activity investigations, currency transaction reporting, global sanctions screening, enhanced due diligence or other AML processes. The Manager is responsible for ensuring adherence to department Policies and Standards, advising investigators, managing workflow, delivering a high quality work product and general people management for the location. The associate may also lead projects or process improvement teams and have significant interactions with Legal, Compliance, Business Areas, and other Investigation teams within Capital One.


-Lead daily investigation workflow, controls and results metrics for the team

-Set clear goals/objectives and motivate teams to achieve superior results

-Assess internal trends, external regulatory & law enforcement environment to make recommendations, understand risk areas and alter or add to current processes

-Participate in regulatory exams and internal audits focused on the AML operational process. Respond to and coordinate with Law Enforcement contacts

-Oversee complex financial investigations, sanctions reviews, or other AML Processes

-Manage a team of analysts who will perform a centralized review function to capture, document and assess an individual customer's BSA-AML risks.

-Manage the rollout of BSA-AML risk management tools and methodologies across the Bank. Responsible for developing the overall program plan, overseeing the execution of the plan and providing regular status reporting to executives with AML-BSA accountabilities

-Work in conjunction with other functional areas of the Bank to ensure the enterprise level BSA-AML objectives are being met

Basic Qualifications:

-High School Diploma, equivalent certification, or GED or military experience

-At least 3 years of people management experience

-At least 3 years of investigative experience or at least 3 years AML experience

Preferred Qualifications:

-Bachelors Degree

-5 years of people management experience

-5 years of investigative experience or 5 years AML experience

-ACAMS certification, or CFE, or CRCM certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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