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Salesforce Senior Business Analyst

AT Capital Group
Capital Group

Salesforce Senior Business Analyst

Los Angeles, CA

"I can succeed as a Salesforce Senior Business Analyst at Capital Group."

As the Salesforce Senior Business Analyst, you understand business processes, technical solutions, financial data, and business impacts to participate and lead various strategic work efforts. You will lead, guide, and participate in cross functional meetings, working sessions, etc. and communicate/advance the conversations to accomplish the goals/priorities of the work. You will explain and advise on work at different levels depending on the audience. You build and maintain relationships within the organization in support of our strategic goals and objectives.

"I am the person Capital Group is looking for."

  • You have a minimum of 4 years' experience supporting Customer Relationship Management systems (e.g., Salesforce.com), preferably in support of Sales Teams
  • Your experience includes executing day to day Salesforce.com and CRM custom mobile platform tasks including monitoring work queues, user issues, and user access.
  • Your experience includes understanding the user's journey and partnering with internal business teams to become an expert in their business, processes, challenges, and opportunities to design, influence, change, and/or enhance business processes.
  • Your experience includes providing in depth analysis and recommendations on business problems.
  • You have a keen ability in collaborating with stakeholders and cross functional teams to make key decisions to deliver on strategic objectives.
  • You have experience in applying your strong influencing skills to get group decisions while effectively managing/participating in cross functional working teams and ensure alignment, agreement, and advancement.
  • Your expertise will help with the transitioning and onboarding of operational teams as we transition from program mode to operations mode.
  • Investment Management experience a plus.
  • Salesforce Certified Administrator a plus.

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Southern California Base Salary Range: $92,423-$147,877

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in Canada and the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

Client-provided location(s): Los Angeles, CA, USA
Job ID: Capital_Group-JR3853
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • On-site/Nearby Childcare
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • Pension
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Founder led