Hotel General Manager - Nobu Hotel
ESSENTIAL JOB FUNCTIONS:
•Ensure the smooth operations of the Valet, Front Office, Guest Services Department, VIP Services, Concierge, Business Center, Fitness Center, and outsourced Leisure Services.
•Establish, train, coordinate and monitor service standards of hotel operating departments to ensure strict adherence to Standard Operating Procedures and Service Standard.
•Recommend and implement services and procedural changes.
•Monitor and control expenses within approved budget constraints.
•Lead an organization with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
•Identify compliance risks and take actions necessary to eliminate or minimize risks.
•Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
•Create a compliance culture within the organization and foster an environment where employees feel comfortable reporting potential violations or misconduct.
•Minimum 8-10 years of executive experience Hotel Operations.
•College degree or comparable.
•Knowledge of computers ( Words, Excel, window, LMS, etc.)
•Able to create and decipher spread sheets and figures.
•Able to communicate effectively in English, both verbal and written form in a professional manner
•8 years hotel management experience
•Experience at different hotel properties, preferably luxury and boutique hotels.
•Understanding of Caesars history and mission, vision and values
•Full comprehension on operational issues and Distinguishing Edge Service Standards
•Experience dealing with all levels including owners, corporate officers, support staff and all hotel employees
•Excellent overall communication skills
•Able to multi-task
•The ability to work well in a team environment
•Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
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