Coordinator Offer Redemption

The Offer Redemption Coordinator will be responsible for handling the offer redemption process across the Enterprise and supporting the ESS - Offer Analysis team.

Working with a team, you will be responsible for accurate cost allocation and redemptions for marketing offers/events by guest and offer level. You will be working with the following teams; ESS – Offer Analytics, ESS – Proforma/Revenue Build, ESS – Special Events, Direct Marketing and on Property Special Events.


  • Computer skills are required to accomplish tasks which include:
  • Run & distribute offer set up integrity report on reoccurring basis.
  • Work with appropriate teams to collect all offer/event details, expenses and participant lists.
  • Pull data using pre-written queries which will be used to check for errors, discrepancies or offers that will need to be un-redeemed.
  • Attend close calls for events and follow up via email & phone in order to gather all required information.
  • Compile data file in Microsoft Excel which will require ability to write some formulas.
  • Redeem/Un-redeem data in system.
  • Keep accurate up to date log of status of offers/events being redeemed.
  • Adhere to Standard operating procedures for offer redemption and maintain compliance.
  • Must have attention to detail and be able to identify if there is a discrepancy with the data.
  • Perform other miscellaneous duties as assigned.
  • The ideal candidate will have effective organization and communication skills, strong attention to detail, and the ability to meet deadlines. This candidate must be able to improve data entry processes and operate at the highest possible efficiency. Candidate should feel comfortable working with various software platfor




  • Some College courses or Degree or equivalent preferred


  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Proficient with Microsoft Word, Excel and able to learn other programs as required.
  • Excellent attention to detail and have good numeric orientation.
  • Ability to manage numerous projects simultaneously at various stages of completion.
  • Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressures.
  • Enjoys a fast pace, dynamic, challenging and team-oriented work environment.
  • Ability to maintain professionalism in all situations.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Ability to provide exceptional service to internal customers.


  • Must be able to work at a desk. Sit for long periods of time. Responds to visual and aural cues. Must be able to read, write, speak and understand English.
  • Must be able to operate a computer, telephone, photocopy machine and fax machine.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment's employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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