Kitchen Manager

About our Company:

Jo's Coffee has a reputation for building memorable experiences that offer more than just a good night's sleep and a great cup of coffee. Passion for design, tireless attention to detail and a commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.

Jo's Coffee is proud to be a part of Bunkhouse, a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, and Jo's Coffee in Austin, Hotel Havana and Ocho in San Antonio, and El Cosmico in Marfa, Texas.

Responsibilities:

  1. Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

  2. Manage operations of the kitchen, which includes daily decision-making, flexibility, staff support, guest interaction, scheduling and effective planning while upholding standards, product quality and cleanliness. Also responsible for cross training other managers in kitchen functions in case of absence.

  3. Actively monitor inventory and reports results to the General Manager. Trains staff on the appropriate utilization of the inventory system.

  4. Set high expectations in regard to food quality by maintaining and coaching pristine cleanliness, organization, and appropriate food storage and sanitation standards.

  5. Maintain, control and train staff on food cost by properly ordering and receiving products.

  6. Maintain appropriate staffing pars by actively tracking labor and maintaining the budgeted staffing expectations.

  7. Utilize product mix as a tool to minimize waste and establish accurate pars.

  8. Prepare and coach staff on daily prep lists, using proper inventory practices.

  9. Actively participate in menu roll-outs, including planning necessary item rotation, depletion and additions.

  10. Train staff on the proper preparation and guidelines for new menu and special items.

  11. Ensure product consistency through constant recipe adherence, line checks and appropriate portion control.

  12. Consistently review tickets times ensuring all food is promptly made and delivered.

  13. Maintain appropriate small ware supplies, ordering practices and utilizes declining budgets.

  14. Interview and hire kitchen staff according to Jo's standards, staying ahead of the seasonal needs by planning appropriately.

  15. Conduct thorough line checks in a timely manner, utilizing line checks as a coaching tool for staff members.

  16. Responsible for staff scheduling, using forecasting and labor performance tools. Post and communicates schedules in a timely manner. Cross-train the staff to aid in the scheduling process.

  17. Maintain the kitchen communications board and verifies staff knowledge and understanding of the information provided.

  18. Conduct kitchen meetings when necessary, shift meetings every day and keeps staff informed on new developments and upcoming events.

  19. Ensure all staff members adhere to Jo's uniform standards.

  20. Ensure a safe working and guest experience environment to reduce the risk of incident, injury and food handling related issues.

  21. Ensure proper security procedures are in place to protect staff members, guests and company assets. This includes security of all storage rooms and products.

  22. Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary

Education & Experience:

  1. High School diploma or general education degree (GED)

  2. 1 (one) year minimum high volume kitchen experience

Certificates/Licenses:

ServSafe Certification

TABC Certification

Competencies:

  1. Must be positive, fun, coachable, and open-minded

  2. Strong verbal and written communication skills

  3. High guest satisfaction expectations and focus

  4. Must be resourceful and have problem-solving skills

  5. Must be able to speak, read, write and understand the primary language(s) of the workplace

  6. Ability to speak effectively before groups of co-workers and sister property staff

  7. Ability to create documents in Excel and Word

  8. Ability to understand other computer programs (i.e. Point of Sale and Property Management System)

  9. Ability to apply concepts of math including: addition, subtraction, multiplication, and division, using whole numbers, common fractions, and decimals

Compensation & Benefits:

Bunkhouse offers competitive wages, a superior benefits and PTO package, and a liberal working environment that fosters individuality and creativity.

Bunkhouse Core Values:

  • BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
  • CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
  • BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
  • EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
  • LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

See Inside the Office of Bunkhouse

With a passion for design, tireless attention to detail, and a commitment to creating authentic culture, Bunkhouse creates properties that have earned a unique place in the hearts and minds of those who visit. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night's sleep and a great cup of coffee.


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