Full time Housekeeper

About our Company:

Inspired by the patron saint of music and designed with 1960s and 1970s artists in mind, Hotel Saint Cecilia offers a retro, glamorous private haven mixed with Southern hospitality. Both eclectic and elegant, Saint Cecilia's 14 striking yet unique accommodations are scattered throughout the estate, and feature a cohesive combination of antiques, modern furniture, and original artwork with outdoor lounge spaces. Minutes from downtown Austin, Saint Cecilia is located in the heart of a South Congress neighborhood where guests and members look forward to lounging at the heated pool under the glow of the now iconic "SOUL" sign.

Hotel Saint Cecilia is proud to be a part of Bunkhouse, a hospitality company created by hotelier Liz Lambert that believes in inspired design, connection to place and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San José, Hotel Saint Cecilia, Austin Motel, and Jo's Coffee in Austin, Hotel Havana and Ocho in San Antonio, and El Cosmico in Marfa, Texas.

Responsibilities:

  • Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions
  • Responsible for completing an in-room checklist for each room your are assigned to
  • Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
  • Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
  • Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
  • Maintain the storage rooms with at least one (1) par clean at all times
  • Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
  • Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
  • Assist in implementation of special projects
  • Maintain a positive relationship with employees and guests
  • Maintain constant communication between all departments (i.e. room status)
  • Promote and encourage guest name recognition at all times
  • Possess knowledge of all guest services and amenities
  • Ensure all calls are answered in a courteous, professional and efficient manner
  • Maintain a high level of cleanliness and safety in the work area
  • Maintain an increased awareness of safety issues throughout the property
  • Keep abreast of safety and OSHA requirements
  • Be familiar with all safety and emergency procedures
  • Attend all relevant meetings

Education & Experience:

  1. High School diploma or general education degree (GED)

  2. One (1) year related experience in hospitality or service industry preferred

Competencies:

  1. Communication Proficiency

  2. Ethical Conduct

  3. Problem Solving/Analysis

  4. Computer Proficiency: Microsoft Office

  5. Customer Service

  6. Positive Attitude

  7. Eye for Detail

Compensation & Benefits:

Bunkhouse offers competitive wages, a superior benefits and PTO package, and a liberal working environment that fosters individuality and creativity.

Bunkhouse Core Values:

  • BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.
  • CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.
  • BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.
  • EMBRACE ADVENTURE. We don't always know where the road will lead, but we know that we'll have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.
  • LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

See Inside the Office of Bunkhouse

With a passion for design, tireless attention to detail, and a commitment to creating authentic culture, Bunkhouse creates properties that have earned a unique place in the hearts and minds of those who visit. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night's sleep and a great cup of coffee.


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