VP of Technical Conversions
Broadridge is continuing to grow globally and sell multiple solutions and products to our clients. As many banks are trending to outsource their back office technology and operations this has been an extraordinary opportunity where Broadridge is uniquely positioned. As the VP of Technical Conversions, you will lead and handle the complete technical conversion process. This is an exciting role with strong professional upside. We are an attractive company positioned at a positive inflection point, there is significant opportunity for you to make a difference and Broadridge anticipates the individual being hired will become a strong contributor within its senior leadership, with tangible opportunities for further advancement.
You will be responsible for high-level relationships with clients.
Establishes clear governance structure and program across BR and client
You will have the opportunity to lead overall client expectation
Engaging with client senior sponsors and handle relationship w/internal partners
You'll provides direction to senior leaders in various areas, groups and operations
Work with pre-sales, sales and post-sales delivery to ensure solutions meet clients' needs
Responsible for program issues and resolve cross-program issues; remove barriers to achieving timelines
Control scope and ensure discipline in processes
Authorize and review integrated program level timelines, budgets, and designs
You will work to grow client relationship by identifying new business opportunities
Properly engage and lead internal delivery partners
Builds formal networks with key decision makes and serves as external spokesperson for the organization
You will be responsible for client solution onboarding and ensuring client satisfaction
Program resource assignment and management
Leading client expectations and direction.
Skilled at negotiation and conflict resolution
Can partner with and support partnerships among different internal business and technology silos.
Define and standardize processes/practices for excellent execution
Can deliver clear, timely and meaningful communication to executive management and teams
7+ years of Client Engagement experience
You should have been involved with large scale implementations
You should have worked in a client-facing role
Broad understanding of Securities Processing (trade processing, trade settlement, etc)
Deep understanding of financial products and product workflows
Experience developing or implementing technology in the financial services industry
Experience in TQM, 6-sigma, or other process discipline training
Experience working for a consulting services company- (Accenture, Deloitte, PWC, E&Y)
Familiar with technology delivery processes (SDLC)
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Meet Some of Broadridge's Employees
VP Of Business Strategy & Development
Michelle plans and implements go-to-market strategies for all North American clients who collaborate with Broadridge. She also helps revolutionize the way financial communications are delivered.
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