Solution Delivery Manager

As a key delivery role, reporting to the Senior Solution Delivery Manager, the Gloss Delivery Manager is accountable for driving, managing and coordinating resources and processes to deliver the Gloss delivery for client engagements.

Job Description

Own and be accountable for the Gloss application delivery that provides the contracted solution scope for the end client.
Collaborate with the Conversion team to agree scope and schedule for delivery of all application deliverables
Collaborate with Product Management in understanding the detailed requirements capture process and plan for the scheduling of these inputs into the Gloss delivery plan
Ensure that the delivery plan is oriented to manage risk as well as delivery of change
Provide leadership to the Gloss team and hold the owners to account for their delivery commitments and quality
Own the delivery plan for the Gloss application and report progress against it to the Senior Solution Delivery Manager
Work collaboratively and positively to assess and overcome issues with deliveries and/or stakeholder expectations (both internal and external stakeholders)
Ability to use foresight and planning to navigate challenges and risks along the consolidated application delivery plan
Recognition of improvement areas through the SDLC process and proposal of initiatives to improve quality, nimbleness, time to market and cost


Bachelor's degree in Computer Science or related field

Minimum of 10 years of management/ leadership experience in a software development

Organization required

A record of successful delivery of software applications

Strong understanding of the software development cycle

Strong leadership, project management skills, time management, and problem solving skills

Willingness to dive into software environments and technical issues

Experience with multiple standard SDLC processes, particularly Agile Scrum or similar

High command of verbal and written English.

Interpersonal skills

Self-motivated, team player, action and results oriented

Well organized, good communication and reporting skills

Ability to successfully work under tight project deadlines

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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