Senior GSCA Lead Specialist

Broadridge is growing. We are seeking a Senior GSCA Lead Specialist to join our Global Securities Class Actions (GSCA) team in Deer Park. In this role, using your extensive expertise in GSCA (specifically GSCA claims and data processing), you will become the authority in GSCA Operations for our clients as well as other internal stakeholders and business partners.

You will lead individuals or teams responsible for managing client service delivery and data operations. You'll initiate and execute projects related to operational efficiencies and improvements. You will recommend and develop new solutions for internal processes as well as any ad-hoc client requirements.

Are you a self-starter who is passionate about working with a talented team? Are you looking for a growing and dynamic firm where you can make an immediate impact in a highly visible role? If so, we want to hear from you.

Responsibilities:

You will work directly with Client Service (CS) and Operations team to ensure smooth operations.
You'll investigate and document workflows, business procedures, etc. and recommend changes.
You'll participate in client service matters relating to the resolution of client/claimant inquiries.
You will distribute periodic metrics reports to senior staff and other partners.
You'll act as our GSCA SME and develop existing team industry awareness and processing expertise.
You will work with development of various systems applications to affect enhanced service offering, process improvement and cost efficiency initiatives
You'll continually strive to stay on top of client issues through close partnerships with CS and sales teams as well as direct contact with clients
You will provide industry guidance or insight regarding new or complex claim or data requirements.

Preferred qualifications:

10 years' working experience in GSCA
Knowledge of Security Class Actions processing
Strong analytical and process management skills
Experience with managing teams
Proficient in all MS Office Applications MS Word, MS Excel, MS Power point, Visio
Excellent oral and written communication skills
People oriented with ability to educate and share knowledge across cross-functional environment
Ability to work under tight deadlines and on multiple initiatives

The rewards:

The opportunity to join a dynamic, fast-growing organization that will guide you in developing your career.
A widely-recognized environment valuing diversity, inclusion and community involvement.
A platform to build strong professional working relationships with fellow associates and management.
A strong focus on personal learning and development (including tuition reimbursement) to help you reach your professional development goals.
Excellent benefits package which starts as of date of hire, including comprehensive healthcare (medical/prescription drug, dental, and vision), wellness benefits, life and disability insurance, and much more.
Competitive 401k plan with employer match and additional basic company contribution.
Generous paid time off program including vacation, personal holidays, sick time and paid company holidays.
Opportunity to participate in innovation programs - we recognize and reward new ideas.
* Be a part of the fun - sports, social and charitable events organized throughout the year.

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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