Programmer Analyst Consultant
Broadridge is hiring. We currently have an opening for a Programmer Analyst Consultant specializing in Impact based out of our Newark, NJ office. This is an exciting and dynamic opportunity for you to join our growing team supporting our Client Support solutions.
This is a contract opportunity.
In this role you will:
Review and Analyze Technical Design Documents. Debug code, troubleshoot issues and provide resolution.
Assist the operations support group. Develops and document workarounds for functional issues that client have in test / production environments.
Execute Critical Operational Tasks and Business Conversions from a Technical Support perspective.
Assist Help Desk in meeting the client needs by providing review of information relating to impact processing
Troubleshoot real-time production issues to ensure a smooth running of the impact application within the prescribed productivity time frame
Responsible for supporting the testing of enhancements and fixes, and assist functional testing groups who ensure that the programs are functioning correctly and the enhancements function in accordance with the enhancement specifications
Recommend solutions and identifies required program corrections that resolve issues that clients have in conducting their day to day business.
Contribute towards enterprise wide metrics collection and participate in action plans.
Conduct an in-depth analysis of Service Requests raised by internal / external clients to determine the appropriate course of action
Document new/changed operational procedures associated with development/maintenance projects
Ensure that the static data/configuration/setup's are accurate in all client regions to minimize functional service requests.
Diagnose and remediate (where authorized) all production and test service requests assigned to the group.
Attending the morning batch issues meetings to review all the impact end of day issues from the prior night
Attend the internal and external project status meetings to represent all impact issues and provide current status on all unresolved remedies to management and the clients (upon request)
You'll have 7+ years of professional experience working with Broadridge's Impact system
Previous working knowledge of CL/400, RPG/400, ILE RPG, SQL RPGLE, CLLE, Core Java
Previous working knowledge of DB2/400, AS400, Windows, Unix, Robot, AS400 Schedulers, STRDBG, FTP, SFTP, NDM, SEU, SDA, DFU, PDM, RLU, QUERY, MQ Series, MS Office
Application Tools -- Eclipse, NetBeans, ROBOT (job scheduler)
WebSphere 7.0, Tomcat 6.0
Impeccable communication skills, oral and written. Proven mentorship skills.
Ability to navigate and operate across multiple environments & platforms
You will have a real passion for technology and building and analyzing beautiful, well-tested code
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Meet Some of Broadridge's Employees
VP Of Business Strategy & Development
Michelle plans and implements go-to-market strategies for all North American clients who collaborate with Broadridge. She also helps revolutionize the way financial communications are delivered.
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