Production Technician Specialist - Repair Depot (JR1013606)

    • El Dorado Hills, CA

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at to learn more.

Job Description

Troubleshoot, diagnose and perform component level repairs on a wide range of electrical and electronic devices used in the highspeed print and mail industry.  Work with other technicians and engineering team members to provide depot level support for failed components that can be repaired and returned to service.  Reports to Manager Production Tech Support

Job Responsibilities:  

1.             Performs troubleshooting of electronic failures to the component level

2.             Supports a spare parts inventory by providing management with a complete list of parts to be ordered including the vendor to be used and the associated cost for each part for each equipment type supported

3.             Follows all departmental procedures as directed including all departmental guidelines, keep accurate records of all work performed

4.             Perform programming and testing for various circuits and devices after repair

5.             Assists in the responsibility for research and implementation of new repair procedures, processes and parts to sustain the repairability of parts for all machine types used

6.             Demonstrate the ability to resolve repairs and know when to escalate the issue to enlist the expertise of peers, vendors, contractors, or management to aid in problem resolution process

7.             May perform other duties/responsibilities as needed or assigned



  • High School Diploma or equivalent
  • Degree or Certification in Electronics from a certified institution or military equivalent training
  • A+ Certificate and/or a working knowledge of computer hardware and network devices
  • 5 -7 years’ experience with depot level component repair of electrical and electronic devices

Preferred Qualifications:

  • Experience/understanding in spare parts/repair parts control, parts ordering, budget and documentation
  • Good working knowledge of AC & DC motors, drivers (amplifiers), encoder technology
  • Electrical Safety and ARC Flash Prevention Training


  • Functional/technical skills
  • Detailed electronic soldering ability (Micro Soldering a plus)
  • Mechanical aptitude and use of basic hand tools
  • Ability to compare technical specifications and datasheets of components to determine suitable or better than OEM replacement components.
  • Attention to detail and the ability prioritize and change priorities as business needs change
  • Good oral and written communication skills
  • Ability to take direction and to work under pressure due to time constraints as necessary

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status. "Our Associates Matter. Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster.

Broadridge is the leading provider of investor communications and technology-driven solutions, helping broker-dealers, banks, mutual funds, and corporate issuers manage risk and accelerate growth.

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