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Director, Quality Assurance - JR1032637

Long Island, NY

Broadridge is hiring! We have an opening for a Director of Quality Assurance. This is an outstanding opportunity to join an excellent team and have a meaningful impact on the Quality Engineering strategy, automation process and values. We are focused on building and improving our test automation and processes to ensure the quality of Broadridge’s internally written applications.

Are you interested in a leadership role where the results of your contribution will have a significant impact? If you want an opportunity visible to company leadership, then this might be the right opportunity for you!

Job Responsibilities:
- Provide leadership and oversight for a technology team of QA Analysts and Engineers through the SDLC process, guiding test planning, test execution, scheduling, resourcing and reporting.

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- Lead the team to perform all levels of test including functional, system/integration, load/performance and automated regression testing
- Point of contact and liaison with all technology partners to ensure streamlined processes to release new improvements with high quality and on a timely basis.
- Help define and establish QA processes and procedures to ensure product quality by implementing objective measurements to track improvements in defect removal rates.
- Develop standardized and documented test plans, test cases, and procedures to improve quality, efficiency, and effectiveness.
- Recommends adjustments, corrections or changes that improve and/or simplify the overall processing or accuracy of the products produced documents systems and review steps for redundancies.
- Handle and maintain testing environment and all applicable 3rd Party Test tool licenses.
- Partner with developers, business analysts and other members of QA team to influence early testability guidelines, ensure accurate test coverage and overall system reliability, performance, and quality to better utilize a “shift left” quality philosophy
- Develop a culture (and personally emulate the values) of inter-group teamwork and cooperation
- Provide performance management to direct reports including: Mentor/training, performance reviews, team building activities, vision and values.
- Build an outstanding Quality Assurance team from internal resources (and by recruiting and hiring) a high quality staff of associates.
- Hands on testing as well as leading the team and its daily responsibilities and projects
- Defines timetables and project plans; analyzes and estimates feasibility, cost, time, and effort to provide QA for highly sophisticated application systems.

Preferred Qualifications:
- B.A. / B.S. Degree in BA, Finance, Information Systems or related
- 5+ years of solid QA experience with 3+ years of technical QA management experience
- Quality Assurance methodologies, and Quality Center, Jira and Selenium experience preferred
- Solid grasp of Release Cycle and QA /testing methodologies
- Experience working with offshore QA resources is a plus.
- ISTQB certification is a plus
- Thorough understanding of Functional, Stress, Performance and Regression testing.
- Self-starter, self-managed individual who can quickly adjust priorities and maintain productivity
- Strong analytical ability, superb communication skills (verbal & written), standout colleague
- Demonstrated high quality design skills and to understand overall conceptual design across integrated and multiple products.
- Ability to identify and resolve problem details associated with integrated and multiple products.

- Functional Knowledge: Requires expanded conceptual knowledge in own field and broadens capabilities
- Business Expertise: Understands key business drivers; uses this understanding to accomplish own work
- Leadership: Sr. leadership and oversight of a team of new and current team members
- Problem Solving: Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
- Impact: Impacts quality of own work and the work of others on the team; works within guidelines and policies
- Interpersonal Skills: Explains complex information to others in straightforward situations


Locations: Brentwood, New York

Job ID:
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Unlimited Paid Time Off
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Leadership Training Program
    • Internship Program
  • Diversity and Inclusion

    • Founder led
    • Woman founded/led
    • Black founded/led
    • Latinx founded/led
    • Asian founded/led
    • Diversity, Equity, and Inclusion Program

Company Videos

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