Client Services Representative
As a Client Service Representative you will be responsible for the prompt and accurate resolution of client queries around proxy voting. This is a process driven role that requires tracking issues, dealing with requests and monitoring progress through to successful completion.
As the main point of contact you will become an articulate member of the team who has the ability to demonstrate a full awareness of the multiple Broadridge products and services available to clients. You will be an active participant in conference calls, client meetings and service review discussions.
Additional administrative duties include producing reports for clients based on systematic and manual output, issuing email alerts to clients and processing requests from clients in line with pre-defined Service Level Agreements.
Experience of working in a financial service environment in similar Client Services, Asset Servicing, Custody Servicing or Proxy Voting department would be an advantage.
An education to A-level standard or above is essential, and a financial service qualification is desired. You will also need 2-3 years' experience in Operations and/or client Services.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Back to top