Client Service Representative, ICD - Contract

Broadridge is growing. We are seeking a Client Service Rep in our Edgewood, NY office. In this position you will research and respond in a timely manner to complex or mid to large sized clients with regards to their needs and interests. You will act as a client advocate and interface between all departments. You will understand and assist the client with the shareholder meeting process and product queries. You will coordinate activities, production and systems with internal departments to meet customer needs.Are you are looking to contribute to a growing, dynamic firm based in Long island? If so, we would love to hear from you

This is a temporary, contract role that is anticipated to be 6 months in length.

Responsibilities include:

You will guide large volumes of clients through Broadridge's various product offerings
You will work with a variety of internal applications to provide clients with samples of Broadridge products
You'll coordinate new client conversions and existing client testing
You will monitor project completion from initiation through delivery.
You will also work with members of the departments on web-based products.
Other duties as needed

Qualifications:

Shown proficiency in maintaining clients, high client happiness results and overall client advocacy, Ability to maintain a positive relationships with various clients.
Deep understanding of MS Office suite of products (Word, PowerPoint, Excel, Access)
Very detail oriented, ability to multi-task and excellent follow-up skills
Proven experience working in a team environment
* Working knowledge of Adobe Acrobat is a plus

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Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled


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