At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are looking for a skilled Associate, Account Management to establish and nurture enterprise-wide client relationships. Your primary goal will be to ensure client satisfaction while identifying opportunities for revenue retention, product/service renewals, and growth through up-selling, cross-selling, and new sales. You'll play a crucial role in connecting market segment, product, and solutions sellers with key client opportunities.
The candidate must have experience in managing relationships in the financial services industry and/or back-office technology firms, preferably in the interface between vendor and client, and should have experience in both revenue protection and revenue generation. In addition, the candidate must be able to thrive in a changing, highly complex, fast-paced environment.
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We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you'll be assigned to a Broadridge officeandgiven the flexibility to work remote.
Key Responsibilities:
- Develop and maintain strong strategic relationships with clients to drive satisfaction and long-term partnerships.
- Identify and execute opportunities for renewing existing products/services and expanding client engagement through up-selling and cross-selling.
- Utilize your deep understanding of sales concepts to negotiate and manage high-profile client accounts effectively.
- Spearhead client engagement in complex territories, with authority to set strategic terms.
- Plan and manage your own resources to achieve and surpass assigned quota targets, with financial incentives tied to your success.
- Coordinate with Legal and finance on preparation of all product sales and renewal contract documents
- 2-3 years of industry knowledge or experience in financial services with an emphasis on post trade ecosystems and client operational needs
- Strong relationship-building skills
- Excellent communication skills and presentation skills
- At least 2-3 years of experience with Client relationship management
- Must be willing to meet with clients in person, on a regular basis, as appropriate
- Skilled in the following areas: 1. Balancing client advocacy and the needs of the firm.2. Understanding the use of technology to support client need Negotiation of contracts and service-level agreement 3. Value-based selling
Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.
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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.
US applicants: Clickhereto view the EEOC "Know Your Rights" poster.
Disability Assistance
We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.