Senior Quality Engineer

Company Overview

Nashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world’s largest tire and rubber company. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand tires to address the needs of a broad range of customers, including consumers, automotive and commercial vehicle original equipment manufacturers, and those in the agricultural, forestry and mining industries. 

The companies are also engaged in retreading operations throughout the Western Hemisphere and produce air springs, roofing materials, and industrial fibers and textiles. The Bridgestone Americas family of companies also operates the world’s largest chain of automotive tire and service centers. 

Guided by its global corporate social responsibility (CSR), commitment Our Way to Serve, Bridgestone embraces its responsibility as a global leader by striving to improve the way people move, live, work and play.

Position Summary

Responsible for departmental quality, planning for quality, customer contacts and / or vendor support to ensure that product quality meets and/or exceeds customer expectations. Maintains continuous communications with local manufacturing and Division Sales, Product Development, and Purchasing. Also, participates in the establishment, promotion, maintenance and auditing of the plant quality management systems and procedures. Working knowledge and experience with IATF16949 required.


· Audit and evaluate factory processes for conformance to quality and production standards
· Assists factory personnel and facilitator in production problems and improve overall quality
· Monitors and aids production in reducing waste and defective
· Develop teammate training programs and techniques of examination and testing of materials, parts, and assemblies and the evaluation of services
· Observes methods and improves existing processes when possible to obtain required quality standards at minimum manufacturing costs
· Assists inspection and quality personnel with product quality, deliver problems, and complaints
· Create and maintain quality and APQP documentation. Process Flow Diagrams, PFMEA's, Control Plans and PPAP packages
· Leads problem solving activities
Customer Contact
· Responsible for continuing advancement in plant's quality status to ensure the plant's quality rating exceeds that required by all customers
· Responsible for entertaining of customer's representatives when they visit the plant
· Participate in product study committees to assure that pre-production design specifications meet quality objectives
· Review and make recommendations from a quality standpoint on new products proposed for manufacture, revision to design or processing of exiting products
· Use of various customer's websites to report and monitor customer satisfaction data and submit PPAP and corrective action documentation
· Responsible for customer complaint management
· Travel to customer's sites for the purpose of launch reviews, review of suspect product, sorting and containment activities and building customer relationships
Examination and Testing
· Performs inspection functions, including routine layouts, in assigned areas in accordance with established statistical process control procedures
· Interprets design control documents, including GD&T call outs and develops inspection procedures as necessary
· Performs examination and testing of parts, materials, services, or processes not specifically covered by written procedures, where conditions could be detrimental to the quality of the product
· Writing of inspections, instruction plans, quality alerts, and corrective action plans
· Records result of examination and testing performed and forward that information to responsible management
· Maintenance of accurate and orderly inspection records, documentation and drawings
· Establish programs, standards and objectives to reduce quality cost and to enhance the image of Firestone products
· Investigate and evaluate improved inspection methods, new statistical concepts and advance reliability techniques
· Provide guidance to the Quality Control activities of the plant
· May supervise hourly quality teammates and their activities
· May supervise containment activities
· May be responsible for review and approval supplier PPAPs
· Review and analyze trade publication comments of overall Firestone quality levels, including statistical data published by the various customers
· Keep management intimately informed on matters concerning product quality
Statistical Analysis
· Analyze customer requirements and establish written procedures to ensure compliance
· Perform, train and assist teammates in SPC, design experiments and other statistical analysis
· Analyze and report on process and quality data, Pp, Ppk, Cp, Cpk, ANOVA and measurement systems capability studies
· Writes reports concerning product quality levels or usage of material to Value Stream Manager and Quality Manager
· Notification of proper personnel of rejections, for the purpose of disposition and corrective action
· Prepare reports on status of projects
· Lead corrective action teams in root cause analysis and the development of effective corrective actions
· Prepare corrective action reports as necessary in the customer's prescribed format or website


- Bachelor's degree in Engineering
- Three (3) years Automotive Tier 1 Quality experience
- Relevant experience working through audit processes (internal and external)

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