Automotive Service Manager

Company Overview

STOP looking for a job and START investing in your career at Firestone Complete Auto Care!

Full and Part-time benefits available from day one- including tool program discounts!

 

Bridgestone Retail Operations, LLC operates more than 2,200 stores and employs over 22,000 teammates. Our locations include Firestone Complete Auto Care, Tires Plus, Hibdon Tires and Wheel Works. We are one of the most trusted automotive care providers - join our team today! Your knowledge is EXACTLY what we need.

Position Summary

Combine your in-depth automotive repair knowledge with your exceptional people skills to manage customer satisfaction and teammate retention. This position will also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

Responsibilities

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

 

Job Responsibilities

  • Assign and schedule work duties to auto service staff according to individual skill level
  • Serving all automotive service needs of customers
  • Oversee the hiring and training of an effective auto service team
  • Ensuring high teammate retention
  • Maintain compliance with quality standards
  • Developing customer satisfaction and retention

Qualifications

Minimum Requirements

  • A valid driver’s license
  • 4 years automotive service technical experience
  • Successful completion of pre-employment drug test/physical/ background check
  • Must be at least 18 years of age
  • High School Diploma or GED preferred
  • 1-year service manager or service writer experience preferred
  • College Degree preferred
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We are An Equal Opportunity Affirmative Action Employer

“One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates."


Meet Some of Bridgestone Americas's Employees

Gordon K.

CEO

We really have adoped the mission statement of serving society with superior quality. Obviously we're a business and we still have to provide a fair return to our shareholders, but we believe our responsibility is so much greater than that.

Karthik U.

Strategic Business Planning Manager

Karthik works with cross-functional teams and business units within Bridgestone in order to launch new products and technologies in the company's manufacturing plants.


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