Trainer

About Us:

Braintree builds products that make payments easier—so easy that they fade into the background, making entirely new kinds of interactions possible. Interactions like seamlessly paying for your ride share—or the condo you rented this weekend—without presenting a card or pressing a button, or buying a lamp on Pinterest...right from Pinterest. The Braintree full-stack payment platform lets companies build their own experiences and then scale their businesses around the globe. We're known for our technology but we're also known for our support, with internal risk and underwriting, account management and technical support teams who ensure a frictionless payments experience.

Acquired by PayPal in 2013, Braintree is now in an even greater position to change the way people pay. Headquartered in Chicago, Braintree has offices in San Francisco, New York, Sydney, London with employees stationed around the world.

The best talent deserves the best perks. Join the Braintree Team and you’ll get catered lunches, tuition reimbursement, public transit commute reimbursement, and much more! 

Check us out - Braintree on The Muse | LinkedInGlassdoor | Facebook | Twitter

BRAINTREE TRAINER

This trainer is responsible for Braintree University, our new hire training that consists of in-depth payments industry, product, and technical information. In addition to time in the classroom, a great deal of time is spent working to develop, design, and deliver ongoing curriculum using various training methods, consisting of various topics related to professional development. This trainer also acts as a liaison between Braintree and other areas withing PayPal, working with their training teams to evaluate training needs in those areas of the organization. This trainer also assists various teams in the development of training materials as we continue to evolve. The Braintree trainer can be expected to travel to other Braintree or PayPal offices 10 to 20 percent of the time, delivering in-person training as required by feature product releases.

Responsibilities:

  • Develop curriculum, designing for efficiency and clarity
  • Train new teammates with carefully curated presentation
  • Conduct formal and informal Training Needs Analysis, anticipating future training demands and develop plans accordingly to meet the needs of the business
  • Partner with stakeholders to understand training needs and provide consultation and advice on the recommended training solutions
  • Create course outlines, instructor and participant guides, job aids and other required training materials
  • Ensure training data is collected and updated and up to date statistics are available to the management team
  • Collaborate with internal training team and supporting groups to deliver world-class training experience to new hires and employees alike
  • Partners with team leads to determine training needs and develop team-specific training plans
  • Travels as necessary to various offices.
  • Ensures continuous process improvement. 

Requirements:

  • 4+ years experience training and/or educating in a corporate or educational environment
  • Excellent written and verbal communication and interpersonal skills
  • Experience developing curriculum and/or lesson plans
  • Intellectual curiosity about web development and emerging technology
  • Previous experience working both independently and as part of a team
  • Previous experience building both engaging and beautiful PowerPoint, Keynote,and Google Slide presentations
  • Experience building self-service modules
  • Experience working in credit card or payment industry is a distinct advantage.
  • Top-notch problem solving and decision-making skills
  • Experience creating e-Learning modules via Articulate Storyline and/or Adobe Captivate (our LMS is Cornerstone)

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

 


Meet Some of Braintree's Employees

Lisa F.

Account Manager

Lisa consults with the merchants on the Braintree platform and helps them with all of their needs—whether it’s learning how to accept a credit card or how to analyze the data that comes out of the process.

Ben M.

Software Engineer

Ben writes the code that builds Braintree's products—collaborating with Executives, Partners, and Developments Team to bridge the gap between all three.


Back to top