Bozzuto Management Company is seeking a courteous Part Time Resident Concierge (3pm-11pm Sat & Sun) to assist in creating amazing experiences of home and community for our residents. From offering suggestions on unique cuisine selections nearby to setting spa appointments, you will enthusiastically manage all resident inquiries in a timely and respectful manner.
By building meaningful connections and a sense of community as a Resident Concierge, you will contribute to achieving resident satisfaction and retention goals—leading to career advancement.
Expected Contributions:
- Deliver superior customer service; acknowledge residents by name and greet all guests.
- Direct service requests to maintenance and escalate issues as needed to management.
- Regularly attend Chamber meetings to learn about community attractions and amenities.
- Create and maintain monthly community calendar.
- Manage front desk by-log, audit, and package delivery.
- Provide assistance, recommendations, or resolution (and follow-up) for resident needs.
- Assist with administrative duties as assigned.
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