Staff Service Engineer

Box is growing rapidly, and in order to reach every customer in the world, it’s critical for us to build a best in class Service Engineering function to efficiently scale Box across a robust Hybrid Cloud infrastructure.
 
As a Service Engineer, you will be responsible for ensuring efficient usage of multiple major Public Cloud providers, in conjunction with our Private Clouds across multiple datacenters. You will work across the entire Engineering organization and with our Cloud Vendors to ensure we are optimally using the right products from each, manage utilization to ensure high efficiency while ensuring site reliability, and keeping up with developments in the industry to ensure we are optimally using new cloud products and features.
 
Why the team needs you
Join an elite team of Service Engineers, Capacity & Performance Engineers, Data Scientists, and Operations professionals with alums from top tech companies (Ebay, Twitter, Andersen Horowitz, etc) solving challenging infrastructure scalability and efficiency issues for one of the fastest growing Enterprise companies. Box is increasing our adoption of Public Cloud technologies quickly, and our team is moving even faster to build the capability to operate a Hybrid Cloud efficiently and at scale. We move quickly, identify and solve ambiguous problems, and have fun doing it!
 
We'd love to add someone with experience working with Public Clouds at scale, especially in a hybrid Public/Private cloud environment. We are looking for a hands-on technologist with a broad range of experience: equally comfortable with building dashboards and automation, keeping up to date with developments in the Cloud services landscape, and providing thought leadership across engineering and the broader business to manage our Cloud use.
 
Why Box needs you 
Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. We are quickly increasing our adoption of cutting edge Cloud technologies, with an increasingly complex set of technical and commercial conditions to optimize. That's where you come in.
 
Why you need Box 
This is your opportunity to provide technical vision and leadership in a space with complex and ever-evolving business requirements. We are early in our journey to a Hybrid Cloud infrastructure, and you will be defining and building the foundations. You will have the opportunity to get experience with all major Cloud technologies and work with a top-notch, high performing team with a diverse range of skills and backgrounds.
 
Who you are
  • You have strong experience with large scale Infrastructure and distributed systems
  • You have experience with a variety of Public and Private Cloud technologies (Openstack, Kubernetes), and are familiar with the industry landscape and trends
  • You are passionate about keeping up with developments in the Public and Private Cloud landscape
  • You are comfortable with working in a fast-paced, hyper-growth environment with ambiguous problems to define and create solutions
  • You have strong coding and scripting ability (Python, Perl, Java, Javascript, shell scripting)
  • Bonus points if you have experience with Capacity Planning, statistical modeling and IT cost concepts

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