Sr. Partner Operations Analyst

Box is seeking someone to own the operational side of the relationship with one of our most strategic partners. Your responsibilities will range from meeting directly with the partner, to driving new process creation in collaboration with key organizations. Your goal is to implement process and systems improvements that impact our ability to work better with strategic partners and track progress easily. As an effective Principal Analyst, you will make it easy for Box's partners to do business with us by removing barriers and inventing an elite experience. As Box continues to grow, you can have a major impact on how Channel scales with the business!
Why the team needs you
Partner Operations at Box is small but mighty! We are eager to hire a Principal Analyst who can jump right in, build relationships and provide insights into best practices to help our broader Partner Operations team efficiently scale and positively impact the ease with which all of our partners do business with Box.
Why Box needs you 
Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together. Partner Sales is a rapidly growing part of Box's business, and Partner Operations is a key component of scaling for that growth. You will help solve business challenges not just for Box but for our Partners as well. 
Why you need Box 
You will be exposed to senior leadership across multiple teams, including Partner Sales, Direct Sales, Business Development, Go-to-Market Ops, Finance, Channel Legal, Pricing Strategy, and Enterprise Systems. Within a singular role, you will have the opportunity to understand multiple departments' perspectives on our business and strategy as a company. 
Who you are
You enjoy holding an externally-facing role and can skillfully navigate tough situations involving internal and external stakeholders. When the circumstances require it, you can be diplomatic and settle differences without hurting relationships. Your past experience includes working in sales or channel operations and collaborating cross-functionally in a dynamic business environment that requires you to operate within ambiguous situations and under multiple constraints. You are an active team player who takes initiative to not just identify problems but proactively implement solutions.
Here are a few additional qualities we're looking for:
  • You have experience with designing or implementing objects like workflows, case management, and dashboards within Salesforce.
  • You have demonstrated program management skills and experience with leveraging data to provide insights to stakeholders.
  • You are resilient and adaptable when juggling multiple demands in the face of constraints, rapid change and adversity.

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