Manager - Change Management and Customer Education

Purpose 
It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without helping our customers change the way they think about their digital workplace. As the Manager of the Change Management and Education team in NYC, you'll play a pivotal role in expanding the Change Management and Education business in the Eastern region, providing user-adoption and Change Management thought leadership, and building and elevating the NYC Change Management and Education team. You will partner with the Sales, Implementation and Technical Consulting leaders to drive a solution-oriented approach to how we sell and deliver to our customers. You will work with the Global Change Management and Education teams and other cross-functional partners to drive Change Management thought leadership, capitalize on regional best practices, and foster continuous innovation to how we drive change across our customer base, evolving our practices in alignment with Box's growth. 
 
Why the Change Management and Education team needs you
We are a team of passionate, innovative and committed change management and education professionals. We want a leader who can help us significantly grow and scale the Change Management and Education business, build and develop a team of world-class consultants, and drive innovative, business-oriented solutions that positively impact our customers' digital transformation. 
 
Why Box needs you
Box is growing fast. Real fast. Every business in the world is looking to modernize the way that they work. As the leader in cloud content management, Box is the only company that can help enterprises transform how people work together.  We need to empower our customers through this transformation journey. That’s where you come in.
 
Why you need Box
Box Consulting is a fast growing team that exists to help customers rapidly deploy, maximize value, and deeply integrate Box into their enterprises. This is an entrepreneurial opportunity for a thought leader who wants to be part of building a great organization and impacting Box's long-term success
 
Who you are 
You are an innovative Change Management thought leader and have a passion for people development. You have deep experience in user adoption strategy and in building user-centric solutions for technology and content management.  
 
 You are able to partner with business leaders to align people strategies with technology strategies. You are a great communicator who is able to develop strong partnerships with internal, cross-functional teams and drive and measure business results. You can easily shift from visioning to doing and aren't afraid to roll up your sleeves. You’re curious and a lifelong learner eager to push the boundaries of the change management field to drive deep and lasting change across Box's customers.  
 
Here's the fine print:
  • You bring deep change management and/or organizational consulting thought leadership and expertise around change management strategies, methodologies and tools 
  • You've led large change management and/or business process transformation client engagements 
  • You have successfully built and developed high-performing change management and education teams 
  • You embrace change as a professional discipline and as a way of life
 
 

Back to top