Sr. Key Account Manager – (Poland & Russia)

As a Senior Key Account Manager Enterprise – Poland and Russia you will support Booking.com BV in growing and optimizing its overall performance in the respective countries. With your team you support Booking.com BV in managing and maintaining its existing relationship with corporate enterprise clients. In addition, you will be responsible in creating and motivating your team of Key Account Managers.

We are looking for a candidate with a strong background in the corporate travel industry to lead and develop a well performing team in order to support Booking.com BV’s in acquiring, growing and optimizing corporate enterprise relationships with those already existing.

You will also be responsible for quantity and quality reports on results and performance for information support to Booking.com BV. You will be reporting to the Senior Commercial Manager – Enterprise in Amsterdam.

B.Responsible

  • Develop, manage and motivate a team of Key Account managers in the respective countries
  • With your team, you are the first point of contact for corporate enterprise clients
  • Visit key accounts and join team members on field trips, events, etc;
  • Responsible for country coverage, internal targets and long-term growth of the assigned countries;
  • Promote Booking.com BV’s brand name and its online reservation services to potential corporate enterprise clients;
  • Support Booking.com BV in building and maintaining a professional network within the B2B travel space;
  • Monitor research and report findings on market developments in the travel industry.
  • Support Booking.com BV in managing all processes that lead to setting up a partnership (i.e. leads, prospecting, establishing first contact, meetings, integration and follow up);
  • Partner with corporate enterprise clients regarding integration and technology of its travel tooling
  • Assist Booking.com BV by managing its corporate enterprise clients by building deep relationship with the relevant stakeholders by managing all aspects of partner interaction.
  • Work with internal support department and corporate enterprise client on long-term goals and new initiatives to support Booking.com BV in maximizing growth and meeting customer needs. Set up internal growth strategy plan.
  • Support Booking.com BV in monitoring the success of each account and managing client relationships by advising on Booking.com BV products and services.
  • Liaise with corporate enterprise clients and internal support departments to solve ongoing issues.
  • Aggregating and analyzing feedback to support future product initiatives.
  • Leverage existing customers relationships to build a network of product ambassadors for Booking.com BV’s business travel products & services
  • Work closely with internal cross-functional stakeholders across Customer Experience, Marketing, Product, and Analytics. Provide local perspective on preferred approach.
  • Proactively identify opportunities to improve the customer experience and improve operational efficiency.
  • Present at industry events.

Highlight behaviors and key trends in the designated market;

  • Establish an understanding of the business objectives of these enterprises in your area and match these with the range of services of Booking.com BV to create and support Booking.com BV in maximizing new business opportunities;
  • Think strategically and analytically about business opportunities;
  • Experienced in managing, mentoring and building local and remote business development teams
  • Create and grow a team of Key Account Manager;
  • Monitor progress and manage performance of the Key Account Manager team for the appointed area;
  • Support Booking.com in managing all processes leading up to finalizing Business Bookers department deals (i.e. leads, prospecting, establishing first contact, meetings, integration and follow up);
  • Support Booking.com BV in building and maintaining a professional network within the B2B travel space;
  • Monitor research and report findings on market developments in the travel industry.
  • Create and support Booking.com BV in maintaining and developing successful B2B partnerships with large corporations and managing the aspects of partner interactions.
  • Support Booking.com BV in monitoring the success of each account and managing client relationships by advising on Booking.com products and services.
  • Conduct regular meetings and act as a consultant for enterprises.

B.Skilled

  • 8+ years relevant business development, account management, business travel experience;
  • 3+ years overall leadership
  • Extensive network in business travel;
  • Proven track record / experience with different channels;
  • Understanding of customer development processes;
  • Highly flexible and self-motivated
  • Traveling + 35 %.

The hiring company Booking.com Russia LLC is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Russia. Booking.com Russia LLC is looking for a Sr. Key Account Manager – (Poland & Russia). Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.


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