Sr. HR Process Analyst

As a Senior Process Analyst, you will be responsible for responding to strategic priorities and proactively identifying opportunities to improve core HR processes to enable a better employee experience. You will lead key projects and partner with multiple global stakeholders, including business functions (HR Advisory, HR COEs), Compliance, HR Operations, and HR Technology to implement process, data and systems solutions.

B.Responsible

  • Customer focused process development driven by Global, HRLT and strategic priorities
  • Understand stakeholder / employee behaviours through insights gathering and analysis (research, focus groups, interviews, surveys)
  • Lead current and future state process / data /accountability mapping
  • Identify gaps, assess requirements and impact, propose recommended solutions
  • Act as project manager through management of stakeholders, communication of project updates and drive project execution
  • Development of communication and training materials

B. Skilled:

  • 4-5 years' experience in HR initiatives supporting business driven solutions
  • 3-4 years' proven ability to drive execution of critical projects
  • 3-4 years' demonstrated employee experience design thinking resulting in business impact
  • 2-3 years solid knowledge of case management and knowledge base platforms
  • Proven track record of high quality project delivery
  • Ability to meet challenging deadlines while leading project team in a fast paced, dynamic and ambiguous environment
  • Strong stakeholder management and communications skills
  • Strong analytical, problem-solving and continuous improvement mindset
  • Proven ability to influence and drive results on a global scale
  • Possess critical thinking skills to translate People department strategy into project delivery
  • Agile and innovative with the tenacity to thrive in a constantly changing environment
  • HRIS expertise (e.g. Workday, SAP, CRM tooling) preferred
  • Excellent written and verbal communication skills in English

The hiring company Booking.com International BV is one of Booking.com BV's and/or BookingSuite BV's support companies in Netherlands. Booking.com International BV is looking for a Sr. HR Process Analyst. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com's™ newly established Accommodation Marketing Services division. All references to "Booking.com" refer to Booking.com BV.


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