Senior Project Manager

Role Description

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We're the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Job Responsibilities and Duties:

• Apply structured methodology to and lead project/change management activities
• Own the successful delivery of the end-to-end project lifecycle
• Lead independently low / medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
• Drive the project scoping and planning by helping to document the project goal, KPIs, roadmap and main deliverables with limited supervision
• Identify roadblocks and challenges early and communicate these to relevant stakeholders effectively, driving mitigating actions
• Ability to engage work, and influence with different stakeholders up to Director level
• Lead the end-to-end execution of complex technology projects specifically aimed at applying new tax, accounting, and payment regulations across the organisation's platforms and systems.
• Oversee and manage multiple, interdependent project tracks and deliverables simultaneously, ensuring alignment with strategic business goals and compliance deadlines.
• Collaborate closely with engineering and product teams to translate complex financial/tax requirements into clear, actionable technical solutions and robust implementation plans.
• Establish processes and manage resources effectively to handle ad hoc, urgent requests and regulatory changes without derailing core delivery commitments.
• Serve as the primary point of contact for challenging and diverse internal stakeholders (e.g., Legal, Treasury, Tax, and Executive teams), effectively managing expectations and mitigating risks.
• Strategically protect the technical delivery teams from scope creep, excessive noise, and unrealistic deadlines by serving as a firm, politically astute buffer.
• Exercise advanced communication and negotiation skills to decline or defer non-critical requests in a way that maintains productive relationships and preserves project focus.
• Proactively identify and manage project risks, anticipating and quickly adjusting to unforeseen challenges, shifting priorities, or unexpected regulatory shifts.

• Min. Bachelor's degree
• 5-8 years of professional experience in Project Management
• Past experience with VAT or other indirect taxes or similar finance related projects and financial systems highly beneficial
• Solid familiarity with project and change management approaches, tools and phases of the project lifecycle, including agile and traditional methodologies
• A solid understanding of how people go through the change curve and the change process
• Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
• Ability to work effectively and influence up to Director level
• Effectively communicate in small/medium groups; Strong influencer in 1:1 and small groups
• Flexible and adaptable; able to work in ambiguous situations and under pressure
• Organised with a natural inclination for planning strategy and tactics
• With limited supervision, ability to use quantitative and qualitative data to drive decision making
• Strategic thinking, able to contribute to long term vision
• Strong problem solving and root cause identification skills
• Basic business acumen and understanding of organisational issues and challenges
• Experience with large-scale organizational change efforts is an advantage
• PMP or Agile Project Management or equivalent certification is preferred

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

• Let's go places together: How we Hire
• This role does not come with relocation assistance.