Senior Process Design Analyst

At Booking.com, our mission is to make it easier for everyone to experience the world. Through our products, partners and people is how we do it. There's a whole planet of possibilities out there, and we bring it all together, in one place.

We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance orientated. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work.

If you would like to be part of a truly international company and finance team, if you think you can make a difference, have a closer look at this job opening.

The Senior Process Design Analyst is part of a finance operations team and within that team responsible to identify, design and drive operational process & process innovations. This requires taking end to end ownership, working with different departments & vendors and gaining commitment from people to support the process.
The Senior Process Design Analyst will be the key Point of Contact for third party vendors to create. The Senior Process Design Analyst will maintain a sustainable tax dispute process & automate existing tax certificates process, streamline other tax operations related activities & communications between different internal & external teams.
The Senior Process Design Analyst will work with 3rd party on data extraction/import activity, validating & enriching the data from different sources. The Senior Process Design Analyst will also support tax data reporting/dashboards creations initiatives under Tax program scope.

Responsibilities:

• Support respective Manager in achieving departmental goals, quality controls and strategy
• Identify, design, initiate, and drive innovations on Tax Operations processes
• Collaborate with technical teams (engineering/data) to create requirements for data flow, reporting, dashboarding and support testing of solutions.
• Work with product teams to design and embed their product into existing scalable operations while understanding how this impacts other departments, SOx & compliance
• Align product roadmaps with our own internal priorities
• Maintain relationships with external third party vendors such as Tax rate sourcing & tax compliance platforms
• Collaborate with other teams to create awareness on Tax compliance & Tax operations process within the company
• Remain up-to-date on industry information, tax & other regulations, new products, enhancements, system changes and compliance issues. Relay this information back to the team on an "as needed" basis.

• 5+ year experience in specialist area
• Bachelor degree in Tax, Finance, Economics or related field
• Proven experience in process management or project management
• Experience in data management, data visualization & quality
• Knowledge and experience with at least one data analysis language (e.g. SQL, Python, etc.)
• Experience using data analysis & visualization tools is preferred (e.g. tableau, data studio, PowerBI, etc.)
• Knowledge of tax withholding processes, tax regulations landscape is preferred
• Agile and entrepreneur mindset, motivated individual
• Ownership and drive of continuous process improvements with focus on automation and scale

• Health, life, and disability insurance*
• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts for yourself, friends, and family, including automatic Genius Level 3 status and Booking.com wallet credit
• Free access to online learning platforms, development and mentorship programs, and a complimentary Headspace membership
• On-site meals, coffee, and snacks, including healthy and vegan options, daily