Senior Implementation Specialist – Commercial Outbound

Partner Services engages with existing and future partners to make them successful on Booking.com. We want to provide our guests with the widest choice of accommodations at the best prices. We focus on partner growth in volume and business value. To support this strategy, we are building up a new global PS team: Commercial Outbound.

The Commercial Outbound team will be responsible for adding commercial support towards our Partner base from new Regional Outbound Sites. The regional sites will make partners aware of commercial opportunities and support marketing campaigns. Within the team, we are looking for a Senior Implementation Specialist.

Do you have a passion for setting up & driving the change strategy, managing high impacting projects & supporting your environment to be set up for success?

Well, this is your opportunity to put your passion into action! We are on the lookout for a Senior Implementation Specialist to join our Global Operations Team.

B.Required:

The role requires someone who is a team player, well organized and strong in project management and influencing skills. You will put these skills to great use as you manage multiple changes at the same time, partner with senior level change owners and help build our strategy that allows our operations to understand and drive changes.

  • Ability to drive change to meet organizational strategic goals through effective management of change
  • Experience and knowledge of change management principles, methodologies and tools
  • Ability to create and implement change management strategies and plans that maximize employee adoption of change and minimize resistance
  • Ability to work across silos, connect the work of disparate groups and build consensus around best practices in change management
  • Experience in executing global or large scale initiatives/changes;
  • Ability to take ownership, entrepreneurial, pro-active with positive attitude;
  • Ability to operate in a fast paced and dynamic environment; willing to roll up one's sleeves and get work done.
  • Demonstrated success in leading through influence
  • Excellent influencer with the ability to identify and lead stakeholder groups
  • Expert organizational, interpersonal, communication and networking skills.

B.Skilled:

  • Ability to operate in a fast paced, dynamic environment
  • Excellent influencer with the ability to identify and lead stakeholder groups
  • Expert organizational, interpersonal, communication and networking skills.
  • 5+ years end to end experience in the following areas: Change Management, Project management, Implementation management in an Operational environment
  • Self-starter with the ability to work independently. Strong attention to detail, organization and time management skills.
  • Ability to operate in a fast paced and dynamic environment; willing to roll up one's sleeves and get work done.
  • Experience within Booking.com PS or CS is beneficial

The hiring company Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. Booking.com BV is looking for a Senior Implementation Specialist - Commercial Outbound in Amsterdam, the Netherlands. All references to "Booking.com" refer to Booking.com BV.


Meet Some of Booking.com's Employees

Morten L.

Commercial Owner, New Partnerships

Morten looks at how to make the process of adding commercial partnerships more efficient and profitable. His main goal is adding accommodation partners to the platform to help Booking.com grow.

Ruxandra T.

Team Lead, Development

Ruxandra helps leisure and business travelers find and book the best accommodations for their travels by optimizing the platform. Through software engineering, she works on making the communication between travelers and properties seamless.


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