Product Manager, Rides Booking Engine
At Booking.com, we make it easier for everyone to experience the world. We began by taking hotel bookings online over 20 years ago and we've been shaping the travel industry ever since. Today, we're building a platform that connects all parts of the trip - from accommodation to transport, tickets, tours and more.
From our HQ in Manchester, our Transportation team helps people get where they want to go, anywhere in the world. Whether customers want the freedom of a car, the ease of a taxi or the economy of public transport, we make it all possible.
Our team is passionate about helping people travel. They see challenges as opportunities. And they're always ready for change.
About the role
We are looking for a highly motivated Product Manager who thrives in a fast-paced, collaborative environment and lives to delight our customers. You get the importance of solid discovery, to dig into customer desirability, commercial viability, idea feasibility, and operationalisation of your ideas. Being both customer and commercially-focussed comes naturally to you.
The Taxi Supply product group is a collection of teams working on improving the way we work with our taxi supply partners around the world. There are currently 3 teams within the group, which we are expanding to 4. You will join this new team as Product Manager and report directly into the Senior Product Manager who leads the group.
Your team will be focused primarily on our booking engine at the core of our system. Our Rides business is scaling rapidly and we need to ensure our core systems are ready to handle the demand of an ever increasing audience. Your team will be responsible for developing a best in class, scalable booking engine platform that drives the taxi business.
This initiative will play a critical part in scaling our Rides supply to meet the demand of the huge Booking.com audience over the next 3 years.
To succeed in our fast paced working environment you will need to:
Develop a deep understanding of current and future supplier needs.
Work with the Senior Product Manager and other senior stakeholders to define the overall strategy for your area to deliver against those needs.
Size opportunities, prioritise the roadmap, and set targets for your team that will stretch them and meet business goals.
Work collaboratively with a team of developers, designers, testers, analysts, researchers and others to create products that delight our customers.
Be accountable for the end-to-end success of your product.
Work with agile coaches and your team to drive continuous efficiency improvements.
Communicate with multiple key stakeholders to keep them up to date and bought into your product development.
Great at the fundamentals such as brilliant story writing and managing your product backlog: absolute responsibility for creating stories, defining acceptance criteria, being the proxy for the customer / business domain, maintaining and communicating the roadmap.
Great at living, breathing and doing agile.
Analytical in approach; determined and passionate about delivering impact in the right way.
Committed to personal and professional development; seeks and acts on feedback.
Keen to understand how business processes and systems work; not afraid to get into the detail and you understand the value that service design adds.
Able to communicate effectively to all levels within our business, regularly and proactively.
Able to plan and prioritise effectively; comfortable with ambiguity and pragmatic when plans change.
Always seeking out new opportunities with an entrepreneurial style
Desired skills & experience
Experience working with B2B or supply facing product highly desirable
2+ years experience working as a product owner or similar role
Proven experience of working effectively with diverse stakeholders
Excellent problem-solving skills
Outstanding communication skills
Strong organisational & time management skills
Great analytical skills
Pragmatic, proactive and progressive
Lean and agile approach: demonstrable experience of doing as little as possible to learn as much as possible
Comfortable with everything from 'helicopter view' right down to getting hands dirty
Finally, you believe in and live our BookingGo values
Contact us for more details and come and join us to make this happen.
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