Partner Support Executive – Kuala Lumpur
As a Partner Support Executive your main task will be supporting Booking.com BV in the on-boarding of new properties, by informing potential properties about the Booking.com website. Acting as a first point of contact to the potential properties, providing support to properties both in the online registration process as well as train the property on how to use the various Booking.com extra-nets.
This is a 6-month contract position based in our Kuala Lumpur office.
- Support Booking.com BV's strategy for hotel availability and supply within Malaysia;
- Promote the Booking.com BV brand name and its online reservation services to potential properties, e.g. by contacting potential partners;
- Minimum 20 outgoing calls per day to list of providing properties in the assigned country;
- Updating properties status in the system;
- Provide support to properties to complete the registration process;
- Providing support to Booking.com BV by adding information of properties to the webpage for properties and verify accurate property information provided on the Booking.com website;
- Support Booking.com BV's by providing training to new properties on how to use Booking.com BV's extranet.
- Great telephone communication and promotional skills;
- Ability to communicate with partners and discuss improvement suggestions on the phone;
- Team player, motivated and enjoys working in an international environment;
- Experience within e-travel and/or hotel/travel industry is a plus;
- Target driven and detail oriented;
- Available full-time (40 h/week);
- A 'getting things done' mentality;
- Proactive, enthusiastic and capable of working independently;
- Good computer skills and quick learning new tools and systems;
- Fluent in written and spoken English
- Hotel School or University background preferred
- Newly graduates are welcomed to apply
- You do not require work pass sponsorship to work in Malaysia.
The hiring company Booking Dot Com Malaysia SDN. BHD. is one of Booking.com BV's and/or BookingSuite BV's support companies in Malaysia. Booking Dot Com Malaysia SDN. BHD. is looking for a Partner Support Executive - Kuala Lumpur. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com's™ newly established Accommodation Marketing Services division. All references to "Booking.com" refer to Booking.com BV.
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Commercial Owner, New Partnerships
Morten looks at how to make the process of adding commercial partnerships more efficient and profitable. His main goal is adding accommodation partners to the platform to help Booking.com grow.
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