Head of HR Americas

Are you a great people leader? Are you excited about working in a startup environment for one of the most successful brands in e-commerce and online travel?

Booking.com is the largest business within The Priceline Group, a leading Fortune 500 e-commerce conglomerate with a market cap of approximately $80 Billion. The Group's 2016 gross profit was $10.3 billion, to which Booking.com contributed the substantial majority. At Booking.com, we are united by a single mission: empower people to experience the world. Whether in our Amsterdam HQ or at one of our 180+ offices worldwide, our 14,000 employees work hard to help make more than one million travel dreams come true every single day. As we continue to scale at incredible speed and embark on our next chapter – experiences, homes and apartments, new technologies – we are actively recruiting the next generation of global leaders and entrepreneurs, with exciting opportunities across a broad range of functions.

We are currently looking for our Head of HR Americas (Regional VP equivalent). The role will reside in Seattle (or New York City) and report to our Managing Director, Americas (based in Seattle), with a dual reporting line to the Chief People Officer (based in Amsterdam). Leading an organization of 80+ dedicated HR professionals in the Americas People Team which supports over 2,500 Booking.com employees in 30+ offices across North, Central and South America, you will be responsible for delivering a world class employee experience and for making Booking.com a place where people can do their best work. You will direct and control all HR activities through direct reports pertaining to recruitment, culture, performance, development, total rewards, employee relations and policies, as well as establishing strategic organizational development plans for the region – to ensure that our HR function is dynamic and capable of supporting the delivery of ambitious business growth plans.

You Will:

Lead and manage all human capital issues related to a young, fast growing global leader in travel tech. Manage all issues related to Booking.com entering new and unique American markets, and continue to scale the workforce to over 3,000 people in the region:

  • Work closely with and advise the management team on strategic and operational people issues
  • Scale, challenge the way things are done to develop world class teams and people
  • Effectively instill the corporate culture, vision and values within the company
  • Take an active role in driving the talent acquisition strategy and process across all regional offices
  • Implementing new HR practices for talent retention and overall organization development
  • Ensure planning, evaluation and implementation of career planning and succession plans
  • Advise and work on issues of compensation, benefits and loyalty
  • Take ownership for driving employee engagement and achieving "Best Place to Work" status
  • Manage training and development programs for all levels of employees
  • Proactively participate in the budgeting and strategic planning process
  • Lead the design and implementation of employee relations and communications programs
  • Provide counseling/advice on cultural and country specific practices where necessary
  • Maintain up-to-date information on statutory requirements and employment legislation
  • Lead and manage the Office team, responsible for all daily office operations across the region

You Are:

  • Outstanding people generalist with a proven track record in strategic HR leadership
  • Exposure to managing the full scope of HR functions in a matrixed multinational
  • Able to function in a fast-moving entrepreneurial environment
  • Problem solving, results-oriented leader with a positive attitude
  • Ability to partner well with senior management team
  • Solutions-oriented with strong employee relations skills/experience
  • Articulate and diplomatic communicator
  • A strategic thinker, yet focused on execution
  • Experimental, ready to learn and open to change
  • Highly data driven
  • Committed to building a diverse, inclusive work environment
  • Fluent in English and ideally Spanish or Portuguese
  • Above all, must have unquestioned personal integrity and professional ethics

Our reward philosophy is designed to give you the best 'deal' possible:

  • Opportunity to grow professionally and to shape the future of the global travel industry
  • A high-scale, complex, world-renowned product
  • See the real time impact of your work
  • Smart, driven colleagues and a fast-paced, performance driven culture
  • Great headquarters in Amsterdam, one of the Europe's most cosmopolitan cities
  • Scope for rapid career development, continuous training and active community participation
  • Competitive compensation and benefits package and great added perks

Meet the team:


Meet Some of Booking.com's Employees

Morten L.

Commercial Owner, New Partnerships

Morten looks at how to make the process of adding commercial partnerships more efficient and profitable. His main goal is adding accommodation partners to the platform to help Booking.com grow.

Ruxandra T.

Team Lead, Development

Ruxandra helps leisure and business travelers find and book the best accommodations for their travels by optimizing the platform. Through software engineering, she works on making the communication between travelers and properties seamless.


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