Booking.com

Engineering Manager - Accommodations - Customer Platform

3+ months agoAmsterdam, Netherlands

It wasn't so long ago that booking a trip to see the Eiffel Tower, stroll down New York's iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone. In fact, that's what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we're busy preparing for when the world is ready to travel once more. Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission. We are united in the belief that our very human desire to explore the planet's beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.

With over 1.6 million room nights booked every day, accommodation represents the largest share of our business to date. We are responsible for accommodation growth, with clear ownership of all marketing, product and supply related to accommodations. Our mission is to deliver the best customer experience and most varied selection of properties.

About the Customer Platform organization

The Customer Platform delivers foundational services, components and frameworks that are used by teams across Booking.com's accommodation business. We are on a mission to modernize our technology stack, improve development processes and optimize the way tech teams work together - so we can further strengthen our position as the global industry leader.

As an Engineering Manager in the Customer Platform, you will lead platform engineering teams. You will leverage your technicality to grow those around you, drive your team's performance and relentlessly improve the quality of your systems. You are a role model who leads from the front.

You will guide teams through all aspects of engineering, being hands on when needed. You will own and operate critical, high scale services. You will frequently collaborate with stakeholders in a variety of functions including but not limited to engineering, product, and leadership.

The foundation we build will support one of the largest e-commerce platforms in the world, empower hundreds of developers and reach millions of users.

B.responsible

You will primarily manage, coach and develop an engineering team, ensuring the development of both (the individual and team as a whole) are in line with organisational objectives and direction. You will be responsible for timely delivery of new features and with good quality. In addition to this, you will confer with leaders, and key stakeholders determine engineering feasibility, cost effectiveness, scalability and time-to-market for new and existing products.

People Leadership

  • Inspire and motivate multiple cross functional product teams
  • Directly manage Engineers in multiple teams
  • Nurture, grow and develop engineering talent in the team
Technology, Craft & Delivery
  • Technical Incident Management
  • Building software applications
  • Continuous Quality and Process Improvement
Architecture & Product Strategy
  • Thought partner for Product to define, shape and deliver the roadmap
  • Architectural Guidance
  • Drive innovation in own team
B.Skilled
  • 5+ years of platform engineering experience
  • At least 3 years of experience leading and managing a team of engineers in a fast-paced and complex environment
  • You have worked with large scale distributed systems, highly available APIs, and products that impact millions of customers .
  • Strong people management skills and experience dealing with complex people issues
  • Bachelor's degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field or 5 years of progressively responsible experience in the specialty as equivalent
  • Strong business and technical vision
  • You own your systems end-to-end and are comfortable performing incident management.
  • A deep understanding of software development in a team, and a track record of developing and shipping software
  • Having experience with Docker, Hadoop, Kubernetes, Protobuf, Kafka, and GraphQL is a plus.
  • Proactive, flexible and capable of working independently as well as working in a team
  • Strong interpersonal skills
  • Strong work ethic; self-directed and resourceful
  • Solution oriented and result driven
B.Offered
  • Living and working in Amsterdam, one of the most cosmopolitan cities in Europe.
  • Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travellers worldwide.
  • Working in a fast-paced and performance driven culture.
  • Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit.
  • Promote and drive impactful and innovative engineering solutions.
  • Technical, behavioural and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation.
  • Competitive compensation, benefits package, and some great added perks of working in the home city of Booking.com.
Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Job ID: booking-BOOKUS3033688EXTERNAL