Credit Controller – Pacific Islands Market

As a Credit Controller you are responsible for the oversight of a portfolio of accounts. The Credit Controller is the main point of contact for these customers for all invoice related issues. The Credit Controller is expected to build strong relationships with customers and business partners in an effort to insure all invoices are paid to the terms of the contract. Due to the rapid and continuous growth of the organization, the tasks and duties of this role may evolve over time. You will be keen to grow within the role and to take on additional challenges and responsibilities as they occur.

This is a full-time position based in the Singapore office. Candidates should be able to converse in French as you will be handling the Pacific Islands in Oceania, plus some parts of AU and NZ.


  • Collect Open Invoices from Accommodation Partners
  • Implement and suggest scalable solutions to improve and streamline processes
  • Cross functional Communication with both internal and external business partners
  • Increase growth of company through improving cycle times like DSO, Cash allocation and Delivery of invoices

Thanks to these works, the Credit Controller will acquire an in-depth knowledge of Booking's business and internal organization and will prepare him/her -self to a broader role.

Key factors of success in this role are a good understanding of the business priorities, strong communication skills and, above all, the capacity to implement projects and reach the pre-set objectives.


  • Drive progress through simple and targeted action plans. Implement short term loops of progress and tackle the issues one by one at a high pace
  • Create Best Practice and share with Peers
  • Be a business partner with Partner Services team
  • Create a out of the box mind set to improve customer payment behavior
  • Is owner of Key Performance Indicators like DSO, % received cash, within 30 days, 60 days and 90 days.
  • Ensure adherence to Company policies and applicable governmental regulations.
  • Liaise with peers across the business to create successful roll outs

Skills & competencies:

  • Managing and Developing oneself
  • Technical knowledge of Collections software
  • Strategic/Longer Term Contribution
  • Ability to travel if required as part of the role
  • Ability to proactively drive the assigned projects and reach the preset objectives.
  • Excellent communication and transversal management skills.
  • Ability to recognize financial implications of business decisions and strategy.
  • Understanding of business practices and systems.
  • Facilitate and practice security and confidentiality of information
  • Excellent teamwork and interpersonal skills
  • English verbal and written communication skills.
  • You must be able to speak French
  • Preferably 3 years' experience in Finance or related field
  • You already live in Singapore and do not require work pass sponsorship to work in Singapore
  • Kindly note that the working hours for this position is from 7:30am – 4:30pm*

The hiring company Customer Service Center (Singapore) Pte. Ltd. is one of BV's and/or BookingSuite BV's support companies in Singapore. Customer Service Center (Singapore) Pte. Ltd. is looking for a Credit Controller - Pacific Islands Market. BV is the company behind™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates's™ newly established Accommodation Marketing Services division. All references to "" refer to BV.

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