Account Manager Business Travel – Western Region

Account Manager Business Travel – Western Region

As an Account Manager for Business Travel, you provide support to Booking.com BV by informing new business customers about the services offered by Booking.com BV, at the same time you will also support Booking.com BV in managing and maintaining its existing relationship with high potential clients. Successful candidates will have a strong background in corporate travel or SaaS industry or have extensive experience developing B2B relationships in order to support Booking.com BV in initiating, growing and optimizing corporate relationships.

Main responsibilities include but are not limited to:

  • Support Booking.com BV in identifying local market B2B opportunities for all business travel related products and services;
  • First point of contact for small and medium business (SME) clients;
  • Build and further improve relationships with new and existing SME clients by actively approaching your contacts;
  • Promote Booking.com BV's brand name and its online reservation services to potential SME clients;
  • Support Booking.com BV in bringing the product closer to its business customers; from initial sign-up, to onboarding and finally making Booking.com for Business their preferred choice;
  • Proactively identify and follow up on opportunities to improve the customer experience and improve operational efficiency;
  • Aggregate, analyze and communicate feedback from the markets to support future product initiatives from product developers
  • Support centralized marketing campaigns in executing operational activities with a local approach to promote Booking.com's brand and products
  • Draft and deliver presentations that are in line with the overall messaging to internal and external customers
  • Liaise with other teams within Business Bookers department in the US and Amsterdam including the Enterprise, TMC and OBE teams;
  • Represent at industry events and trade shows.

Qualifications/Skills

  • 2+ years relevant business development and/or account management experience in the corporate travel segment;
  • Bachelor's degree preferred;
  • Online travel industry knowledge preferred;
  • Proven track record of managing contract processes with SME customers;
  • Successful track-record of managing a pipeline of SME opportunities from origination to closure
  • You understand the dynamics of the business travel industry, particularly hotels or e-commerce activities
  • You are tech savvy and able to use excel, PowerPoint and any other technology to help you manage opportunities
  • You are reliable and results oriented
  • You're analytical and thrive in a data-driven, commercial environment
  • You are able to travel 50% of the time, occasionally internationally
  • Valid license for driving in the United States

The hiring company Booking.com (USA) Inc. is one of Booking.com BV's and/or BookingSuite BV's support companies in United States. Booking.com (USA) Inc. is looking for a Account Manager Business Travel - Western Region. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com's™ newly established Accommodation Marketing Services division. All references to "Booking.com" refer to Booking.com BV.


Meet Some of Booking.com's Employees

Morten L.

Commercial Owner, New Partnerships

Morten looks at how to make the process of adding commercial partnerships more efficient and profitable. His main goal is adding accommodation partners to the platform to help Booking.com grow.

Ruxandra T.

Team Lead, Development

Ruxandra helps leisure and business travelers find and book the best accommodations for their travels by optimizing the platform. Through software engineering, she works on making the communication between travelers and properties seamless.


Back to top