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Booking.com

Account Manager – Bilbao

As an Account Manager you are responsible for hotel account management initially. You support Booking.com BV's acquisition of new hotels in a specific area in Bilbao. You create quantity and quality reports on results and performance for information support to Booking.com. You inform hotels about Booking.com. You provide hotels the (initial) training on how to use Booking.com's system. You will assist the Supply Manager Bilbao on the improvement of hotel availability and supply in order to support Booking.com in meeting the demands of the visitors on the Booking.com website.

This full-time position will be based at our Bilbao office.

B.responsible:

  • Visit the important hotels in the north area;
  • Support Booking.com BV's-strategy for hotel availability and supply within a country;
  • Promote the Booking.com BV brand name and its online reservation services to hotels;
  • Responsible for area coverage;
  • Inform hotels and advise on allotment, availability and supply;
  • Rate checks and competitor checks;
  • Liaison person for hotels to contact when they have questions;
  • Providing hotels with information and advice by mail and email, including follow-ups;
  • Follow up on cancellations and evaluations;
  • Accompany and train hotels on how to use Booking.com's extranet and rates & availability system;
  • Support hotels with regards to Booking.com's system;
  • Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
  • Check statistics in the control room and follow up.
  • You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.

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B.skilled:

  • 2 years of experience in a relevant account management function;
  • Fluent in Spanish and English both written and spoken;
  • Any other language knowledge will be considered as preferential;
  • Affinity/experience within e-travel and/or hotel/travel industry;
  • Pro-active, sense of responsibility, friendly and can work independently;
  • Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
  • Great face-to-face and telephone communication skills;
  • Team player, motivated and enjoys to work in e-travel and hospitality;
  • Business focused;
  • Positive attitude;
  • Hotel School or University background preferred;
  • Driver's license;
  • Availability to travel 50% of the time;
  • You already have a work permit to work in Spain.

B.offered

We are a performance-based company that offers career advancement and lucrative compensation including bonus. We also offer what is called the "Booking Deal" with competitive benefits.

The hiring company Bookings Hispanica S.L. is one of Booking.com BV's and/or BookingSuite BV's support companies in Spain. Bookings Hispanica S.L. is looking for a Account Manager - Bilbao. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com's™ newly established Accommodation Marketing Services division. All references to "Booking.com" refer to Booking.com BV.

Job ID: 3241872813a6e8880e55a26ff1761c72
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • Fitness Subsidies
    • Dental Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • Snacks
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • Pension
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Work Visa Sponsorship
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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