Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
BNY Mellon

Intermediate Representative, Investor Services Operations

Wilmington, DE

Overview

Investor Services Operations

Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

Want more jobs like this?

Get Accounting and Finance jobs in Wilmington, DE delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


We're seeking a talented Intermediate Representative, Investor Services Operations to join our Risk & Regulatory Compliance team. This role is located in Westborough,MA - HYBRID / REMOTE.

In this role, you'll make an impact in the following ways:
  • Completes transfer agency operations support activities for clients of medium to high complexity. Serves as team lead in support of day-to-day operations, providing work direction and technical assistance on complex matters
  • Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems. Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity.
  • Reviews work of more junior colleagues and answers any questions of higher complexity and may occasionally work with clients.Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation.
  • Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. Researches exceptions and follows through to resolution. Reviews work of more junior colleagues and answers any questions of higher complexity. May occasionally work with clients.Facilitates federal wire, ACH, and check payments.
  • Researches exceptions and follows through to resolution. Reviews work of more junior colleagues.Establishes and maintains fund security master data for funds of moderately complex funds in accordance with department policies and procedures. Reviews work of more junior colleagues.
  • May require escalation to a more senior team member. May occasionally work with clients.Ensures IRS deadlines for information return reporting are met. Oversees balancing of tax data and quality control of tax forms and delivery to the shareholder.
  • Assists client with problem resolution in tax related disciplines. Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, final production year-end data, and timely external reporting to shareholders, IRS and states.
  • Performs independent analysis and preparation of corrected tax forms and information returns. Assists other staff members. Trains staff on current or new procedures. No direct reports. May have work allocation responsibilities.Supports the achievement of team objectives.
To be successful in this role, we're seeking the following:
  • Associates degree or the equivalent combination of education and experience is required.
  • 3-5 years of total work experience preferred.
  • Experience in transfer agency operations preferred.
At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:
  • Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
  • Bloomberg's Gender Equality Index (GEI)
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score
  • 100 Best Workplaces for Innovators, Fast Company
  • Human Rights Campaign Foundation, 100% score Corporate Equality Index
  • CDP's Climate Change 'A List'
Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:

For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.

EEO Statement:

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Client-provided location(s): Wilmington, DE, USA
Job ID: BNY_Mellon-38520-OTHLOC-100002890196667
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

This job is no longer available.

Search all jobs