Change Management & Learning Specialist (London)

Key Responsibilities:

  • Identifying and defining appropriate and dynamic change management, communications, and training strategies
  • Writing / reviewing change management, communications, and training plans and collateral
  • Managing change management, communications, and training projects from start to finish
  • Writing effective instructional materials
  • Providing coaching support to customer management and executive management
  • Conducting training classes for a variety of audiences
  • Coordinating E-learning initiatives
  • Participating in Bluewolf Business Development initiatives
  • Working with other Bluewolf resources to ensure alignment with project goals and seamless execution
  • Building long term trusted relationships with our clients and colleagues.
  • Facilitation of training classes and Train the Trainer sessions
  • Responsibility for successful implementation of Change Management projects

Technical Skills:

  • Experience with Salesforce preferred
  • Required to earn and maintain 2 Salesforce Certifications in first 6 months
  • Familiarity with SaaS, CRM

Required Skills/Experience:

The following are requirements for this position:

  • Bachelor's in Org Change, Teaching, Communications or related field or commensurate experience
  • Three to five years of experience in training and/or communications roles
  • Experience in curriculum development
  • Able to demonstrate meeting and classroom facilitation Skills
  • Able to discuss experience with Salesforce.com or similar CRM
  • Possesses excellent oral and written communication skills
  • Ability to work independently
  • Willingness to travel nationally and internationally (up to 75% possible)
  • Basic Knowledge of implementation and configuration of enterprise systems such as CRM, or ERP
  • Ability to learn quickly and think creatively
  • Team player with strong interpersonal skills and ability to take a leadership role when necessary
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies

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