Beyond Delivery Manager, New York -00736-2017

Bluewolf is a place where innovative thinkers and collaborative workers can thrive. We value our employees as much as we value our customers and engaging both is at the heart of our business. Our Delivery Managers are crucial to the success of Bluewolf Beyond. The Beyond Delivery Manager is a leader who can both successfully manage and inspire a team as well as maintain strong client relationships. They are responsible for maintaining, growing, and developing the business in addition to overseeing a team of consultants, business analysts, and developers who support the business.

Adaptability is essential. Our Delivery Managers never do just one thing. They run an office, encourage and foster mentorship, drive innovative solutions, act as trusted advisors to our clients, engage with our business objectives, collaborate with leadership and peers, drive value, deliver on business outcomes, and embody the Bluewolf culture. They know the pulse of the market; staying ahead of the curve and are passionate about designing cutting edge solutions. They are rock stars who are invested in seeing success for Bluewolf and our customers.

RESPONSIBILITIES

  • Nurture extraordinary people, provide extraordinary opportunities
  • Key role in performance management and development of resources
  • Support Account Executives during the sales cycle to bring in new business
  • Maintain and grow long term customer relationships
  • Own account plans and roadmaps for strategic accounts
  • Manage the health and profitability of the office to margin and resource utilization targets
  • Scope and solution design larger projects and validate solutions/scope for team
  • Oversee quality of delivery in scope and execution
  • Work with clients and resources to build a backlog of projects
  • Engages clients for feedback
  • Maintain appropriate staffing levels against contract work to avoid under or over resourcing
  • Work across business lines to uncover additional growth opportunities

REQUIRED SKILLS

  • Bachelor’s degree
  • 4+ years experience with Salesforce and ability to design solutions is a plus
  • Working knowledge of data models, data architecture, and workflows
  • Strong interest in innovation
  • Excellent communication, both oral and written required
  • Awareness of emerging markets, applications, and technologies in the SFDC space
  • Stellar project management skills, with a working knowledge of agile methodologies
  • Previous experience with people management and resource development
  • Solid client relationship and account leadership skills
  • Ability to effectively run a room
  • Experience managing client expectations and having difficult conversations
  • Working knowledge of sales cycles and opportunity management

Meet Some of Bluewolf's Employees

Andrew O.

Sr. Salesforce Consultant

Andrew works hands-on with businesses to help them build out their Salesforce platform. To do so, he talks with them in detail about how he can improve their operations.

Sydney D.

Salesforce Consultant, Beyond

As part of the New York-based Beyond Team, Sydney works with clients to help them build out beautiful solutions for their customers using the Salesforce platform.


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