Storage Engineer

Blizzard Entertainment is seeking exceptional storage and SAN engineers to join Blizzard online network systems (BONS) to support ALL of Blizzard’s customer-facing IT systems and services.  Such services include, World of Warcraft, StarCraft II, Diablo 3, Hearthstone, Heroes of the Storm, and Overwatch which are running on in thousands server infrastructure. We love keeping up with and getting to use the latest technology and take pride in protecting and gatekeeping some of the world’s most popular and beloved gaming franchises.  And just like the company, our team is built on a culture of passion for who we are, what we create, and who we support. We want to hear from skilled engineers ready and eager to continue this adventure with us.

What is Network Operations (BONS)?

The BONS engineering team is a global team responsible for testing, designing, and deploying every single piece of new technology that Blizzard uses. Our team operates with a high degree of autonomy and is given the flexibility and responsibility to pick the solution that is the best fit for the problem. You will work with a team of peers with extensive experience in large scale, global infrastructure, and have all the resources at your fingertips to ensure that any new systems we design will stand up to the extreme demands of the gaming industry.

If that sounds like a team you’d like to be a part of, read on to find out the responsibilities of a SAN engineer at Blizzard.


  • Design and develop complex configurations for storage arrays and SANs which back multi-thousand node production infrastructure environments.
  • Work with database administrators and developers to plan capacity usage so that we never run out of space when the next game launch hits to ensure storage performance and reliability the critical for our game service, and continue working on data and storage capability improvement.
  • Troubleshoot and support all storage related live issues in the professional and efficient manner to improve the game playing experience.
  • Provide backup and disaster recovery support on needed including replication deduplication and disk based backup systems with other storage and backup engineers.
  • Implement the IDC intelligent monitoring projects such to cover CPU, memory, temperature, power consumption, etc.
  • Document ldap location, network diagram, IDC infrastructure topology and deploy guide.
  • Participate in the scheduled server maintenances with system engineers and dev teams.



A strong candidate will have most, if not all these skills: 

  • Mastery of storage and SAN concepts. You know why things function, not just how to configure them
  • Software defined storage hands on experience is a must
  • Data center management hands on experience is a must
  • A minimum of 3 years’ experience in storage/dc area focus
  • Expertise with volume managers and multipathing software (LVM, multipath)
  • Experience Linux / UNIX system administration, including system installation and configuration, file system concepts, resource monitoring, user administration
  • Able to write software in Python or some other administrative language
  • Good communication skills in both Chinese and English

  • Experience with HP 3PAR storage arrays
  • Experience with EMC Data Domain
  • Experience with Cisco SAN products
  • Experience supporting Oracle, MySQL, Couchbase, Cassandra and other NoSQL DB
  • Hands on experience with large-scale hardware deployment, installation and troubleshooting, especially on Dell, HP and Cisco blade systems
  • Experience with configuration management (i.e. Puppet)
  • Multinational company experience


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