Network Administrator, IT Events

Blizzard Entertainment is seeking a high performing, and versatile Network administrator to join the IT events team. You’ll be joining a small technical team focused on engineering, building, and delivering the technology that powers Blizzard events and esports. The ideal candidate is a highly organized individual passionate about delivering flawless experiences across events ranging from local tournaments to epic scale events like Gamescom or Blizzcon. If this sounds like you, we look forward to hearing from you!

Responsibilities

  • Maintain, troubleshoot, and support Blizzard event infrastructure by providing both remote and onsite support to any emergent issues
  • Document and keep up to date operational processes, procedures, and network topology of Blizzard events infrastructure
  • Give guidance about network designs and expectations to 3rd party agencies
  • 1st and 2nd Level Support at events and within the Blizzard EU offices, including root cause analysis

Requirements 

  • A minimum of 2 years’ networking experience
  • Experience in administration and troubleshooting of LAN/WAN networks
  • Experience with Cisco Networking products
  • Extensive knowledge and understanding of Microsoft Operating Systems
  • Knowledge of computer systems, applications, procedures and techniques
  • Proven experience to work autonomously
  • Proven experience to adapt to rapidly changing situations proposing methodical solutions
  • Strong interpersonal and communications skills
  • Understanding of the ITIL framework
  • Able (and willing) to lift a minimum of 30kg
  • Able (and willing) to travel a minimum of 1 week/month
  • Excellent spoken and written communication skills in English

Pluses

  • Experience with Palo Alto or Aruba networking products
  • Passionate player of games, particularly esports titles and Blizzard games
  • Fluent in French
  • Network certification (CCNA, CCNP)
  • Familiar with Linux systems and tools
  • Familiar with an administrative language, such as Python

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